24/5/24- Friday. I rarely give back reviews to the restaurant. My interest in helping people who see my posts. This is the worst Japanese restaurant I have ever been to. 1st, the waiter, in my post. The way he served customers is. He could not come to the door where the sign said. Wait to be seated. He just raised his hand and waved at me. Like calling a dog. Disgusting service. I walked up to him. I told him a table for ONE person. He told me that the restaurant is fully booked and that there were several empty tables for 2 people. I told him. I am ordering a lot of several dishes therefore I need a small table to sit in. He instructed me to sit at the bar table with high chair where being a 67 year old lady, Petite size to climb on the high stool. Seriously? I know my spending for a meal would be more than 2 people's meals as I like food tasty whenever I go for a meal. I insisted on having a table, explaining to this waiter again. He showed me to a corner just next to the bar where drinks were made and dirty dishes collected to the bar. With all the culinary noises. I took the seat comfortably and didn't want to make a fuss. He brings the menu. Before I can even open the menu. He took out a pen and his order book. Asking me what would I like to order. I say, to him in a polite way. Please could you give me a minute to see what your menu got to order me the taste of Japanese food. He walked away with a very rude, angry face. I feel his assumption of me eating cheap food. I was not very happy at this time. Later, I called the lady to take my order. When it comes to the receipt. I was very disappointed that the receipt was not properly itemised. When I insisted and asked the waiter ( another waiter ) twice. He came back with the scribbled ordered receipt. The food is not cheap either. I can get a better, fresher sushi from the Japanese centre/market just 5 minutes walk from this restaurant. The food, especially the sashimi. The eels will so badly sliced and presented. It just put off my appetite. The california handroll. ( see from my post ) was so plain, and simply play on the dushe that a piece of the california roll was litteraly falling out the plate, touching the tableš¤®. I would never, ever recommend this restaurant to anyone. There are better Japanese restaurants just walking distance from this restaurant. I spent Ā£69.10 which I shouldn't pay for service charge. But I pay...
Ā Ā Ā Read moreI was so excited and hyped to go to this restaurant as Iāve seen the reviews and videos on Tiktokā¦We were able to book at a table for 6pm and although i was only 5 minutes late, my friends arrived on time so we were able to secure the booking. To my disappointment we were seated a 2 seater table - which is the standard one table with 2 seats whilst mine was wedged on the middle. Bear in mind, the whole small restaurant had no-one seated like this. I then kindly asked if we were able to get moved, and they said no as there were other bookings. I thought, fair enough however on this evening, there were multiple 2 people who had a 4 table seating to themselves, where they were even able to use the spare seat as a bag! Understand thereās multiple bookings however: A) Since you had pointed out there was multiple bookings, why would you not accommodate to three people, when clearly you were able to seat 2 people in a four people table? B) Multiple bookings should already make you aware, given that the restaurant is quite small to know how you can fit everyone in multiple tables efficiently and not cram a group of us? C) We came on time, I can understand if there was a 15-30 minute delay and you couldnāt secure the booking table for us if we were very late, however I was only 5 minutes late and the rest of my friends came on time. This would hardly class as being extremely late when it comes to bookings in general. My friends and I then left as we could not believe the service and how one of the staff we were speaking to was unwilling to even see reason with us. Would not recommend if you cannot even compromise at all, disappointed is just one word of many on how I would describe...
Ā Ā Ā Read moreWe went here on a Tuesday to have a meal for my birthday. We were seated at a table and were there maybe 45 minutes when the couple at the table beside us finished their meals and left. We were 3/4 of the way through ours and a staff member asked us if we'd finished yet. We hadn't. There was a group of 4 people at the door (not unusual for the place) and a few minutes later I saw the head waitress indicate toward us to another waitress. Again we were asked if we'd finished and we hadn't. I noticed the waitress repeatedly glancing toward us while serving other customers, as we were trying to enjoy our meals. It was clear they wanted the two tables for the group at the door. There were plenty of customers who'd been there before we came in who were still talking and enjoying their evenings. The moment I'd finished eating the staff member asked to take my plates and my friend reluctantly gave up her bowl, which still wasn't quite finished. I asked the waitress if there was some sort of problem and she said no, just that they had a group of four at the door that they wanted to seat here. Quite simply, there was more money waiting. Our table hadn't been reserved by anyone, for the record. Instead of enjoying our evening on what was supposed to be a special night, we had to hurriedly finish and then leave straight away, because another customer had arrived. Instead of enjoying conversation we had to exit into the cold. It's normal that restaurants get busy in London, but the fact that we were one of the last customers in and the first out simply because the table beside us had opened up is pretty...
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