The Haggerston — Restaurant in London

Londoner who has been frequenting haggerston all her life... Never had a problem until tonight... Place really seems to have gone down hill with new bar staff... Shabby venue... Toilets absolute filth... Terrible cocktails... Asked five different servers behind the bar if they were making drinks and all said "No" despite serving others... All male and VERY rude staff who will shamelessly pretended to be the owner to avoid appraisals and complaints... In addition bar staff articulated clearly that they were more concerned with their enjoyment of the night "Stop killing my vibe" than actually serving paying customers!? Seriously whoever is managing this place should be ashamed of your staffs arrogant and enflamatory behaviour... In addition to this when a patron requested the manager your staff thought it was appropriate to laugh in their face and scream across the bar "Are you trying to make a complaint oh my days"... This behaviour and representation of your establishment is disgusting and would NEVER happen anywhere else in London!! Would love to know your bar mission statement... Is it to insult and upset your clientele and make them regret spending money at your establishment?? If so, MISSION ACCOMPLISHED!! Ps. The waitress serving food was fun, fast, hilerious and the only shining light of the entire place... She also distanced her self from bar staff... Saying she doesn't really know them as they are new... Sort...

I sat by the bar with my partner and moved a broken glass candle, as it was broken the outside glass was SUPER HOT, we both got burn and as we told the bar men manager, he was completely careless, took really long to offer cold water(as i asked almost crying for it) and no first aid kit was direct to us either worry to have a look how bad the burn was, I am in so much pain right now so is my partner from the burn. Instead of even carrying to help the “manager” served all the next costumers laughing and making fun of us saying that we touch the candle and didn’t expect to get burn. I worked years with the same candles and we touch the outside not the inside, neither way, we got hurt and no help was served! Very very disappointed and never coming back. Such a shame a place with the best musicians and careless bar service. Shame shame! This manager...

Bouncers attitude at that pub is something else! Told me I can't go in cos he doesn't like me.I mean I guess its proper brexit attitude taking over everywhere.They let my friends in but the manager said he trusts his bouncer even though I am actually really peaceful person and only reason I couldn't get in was because that bouncer doesn't like me.Yes I did have few drinks but that is why I was going to the pub in the first place.He should know how to deal with customers and not to create unnecessary agro.It was just about the power and proving the point.In the end I am happy I couldn't get in and I didn't spend a penny there and definitely won't go there in the future .And wound't recommend the venue! Too many amazing venues in London to spend your time with people who have attitude...