The Pig and Butcher — Restaurant in London

Sadly after over 10 years of visiting the Pig and Butcher I think I have made my last. This has nothing to do with food, it's always fantastic so lets get that out the way - the wine list also.

Where this place has steadily declined over many years is in its service. On my most recent trip for my brothers birthday, we had booked for 9pm, turned up right on time, table wasn't ready which was fine so we waited at the bar (not much room and felt like we were too close to tables eating food getting in their space)

Over an hour and 10 minutes later "Our" table was finally ready. Really the upstairs function had finished so they decided to stick us up there (and force a poor member of staff to stay on another 3 hours after her shift to accommodate us)

There were 7 things on the menu that were out of stock, plus the steak board which had 6 steaks crossed out had only one left.

We were then hurried into ordering, starter, mains & deserts within 10 minutes of sitting down because the kitchen was going to close. Just before getting our deserts we were refused another bottle of wine (there were 9 of us, would have taken 5 mins to drink) then half way through deserts they came up and said "right we're chucking you out"

After receiving the bill they had comped a few beers and a wine that we ordered at the bar downstairs. Not being very happy we had a discussion and ended up with £150 off, which is probably about fair. However we then go downstairs to leave and there are still people sat at tables downstairs.

I've worked in hospitality for most of my career, and this is just a horrible experience start to finish. Why didn't they chuck the people off the table we had booked with as much force as they chucked us out? Why did they think a few pints and a wine was acceptable compensation?

We were a party of 9 spending nearly £700 I would expect more even if I was on a cheap date with...

Disappointing Service at The Pig and Butcher.

I recently visited The Pig and Butcher for the first time for Sunday roast. The setting is undeniably charming, with a lovely atmosphere and tasteful interior design.

Unfortunately, my experience was marred by exceptionally poor service. We initially ordered scotch eggs to start, but no alcohol since some in our group are recovering from addiction. This was when our server Claudio changed from friendly to cold. To be blunt, he was borderline rude. Maybe he felt that we wouldn't be spending enough since we didn't order alcoholic drinks, because from that moment, he paid no attention to us. I had to stand up and chase him down to order our mains two times before he finally showed up at our table again. That took around 45 minutes. After finally taking our orders, he never returned to check on us. At the end of the meal, we considered ordering a dessert, but decided not to. I again had to ask him three times for the bill. Interestingly, he was exceptionally attentive and warm to the table next to ours. We were all really confused as to what we had done wrong to receive such service - all we could figure was that we didn't order drinks. He left us feeling unwelcome.

The food itself was overall decent. I absolutely loved the scotch eggs! They were probably the best I have ever had. However, our roasts were a bit inconsistent. Mine was very tender and delicious, but two others in my party really struggled with how tough theirs were. The porchetta, in particular, was very dry.

I had high expectations for The Pig and Butcher, given its reputation and the beautiful setting. Sadly, the lack of attentive service from Claudio left me very disappointed. While I may give the restaurant a second chance based on the positive reviews I've heard, this initial visit has certainly dampened...

If you like expensive, bland micheline guide (worthy apparently) food, then this is the place for you. After 3 months of anticipated constant rejection at the door as a walk in customer, I finally came across the opportunity to have this highly talked about Sunday roast. I literally was on my way to sainsburys to go buy ingredients to make a Sunday roast at home. However, seeing there was an outside table free, on a 30 degree day, I jumped at the chance and went for it. It took about 15 minutes before a server took notice of us, who then informed me that I'd need to wait for a waitress/waiter as they are more qualified to take our order. Shocking!! Anyway, after having looked at the menu, we realised that there wasn't much option for individuals on the sunday roast menu other than a sirloin cut. The rest were either overly priced or too much food for one to handle. The waitress that eventually took our order was pleasant and attentive. The roast eventually came out (cold) after a 35 minute wait. The potatoes were bitter for some reason, the meat was served on a bed of shaved carrots. The undercooked slither of parsnip, and yet more carrot in a slither form with very watery tasteless gravy. Yorkshire pudding was 30 seconds away from burnt and also boasted a cardboard like texture. I hate to go on here, but the hype around this place definitely has people flocking to it. Just like me! However, if you know your roasts or just your food in general the pig and butcher do not deserve that Michelin guide recognition nor does that long waiting list to get a table or 50 pound booking fee when booking ahead of time. Try it, you may like it. But it sure is the last time I go. Its a shame as I only live across the...