The Place to Eat — Restaurant in London

Dear John Lewis - The Place To Eat Cafe by the Riverside. We discovered this cafe from the Introduction of our daughter, who resides in the UK. On 15/12/23, we were at your cafe from 2.30pm to 6pm. Having Lunch. Our family friend came over to join us at the same cafe for coffee and cakes until about 6pm. He brought us a special Hotel Chocolate because it is Christmas. As you can see it (the attached photo of us with the Hotel Chocolate on the table) is on the dining table. But unfortunately, we left in a rush because it was late, we had forgotten to take it with us. The next day, On 16/12/23 around late afternoon, we went back to the same cafe and sought Customer service and the cafe staff for help if anyone seen it and or saw and or noticed or found it but unfortunately, nobody had any knowledge of it. We left disappointed in our carelessness and forgetfulness. But we did not leave our contact but if anyone out there, knows something, or sees something, please reach out to us. Cheers from Rose, have a blessed Merry Christmas and Happy New Year for...

Well, this was a surprise. Weak, tepid coffee, really poor service (lots of staff but they were all talking about how soon they could leave and managed to ignore the queue of 6 people for an age). Dirty tables; we could only sit looking at the river by cleaning one ourselves first. The spray and dirty cloth were handily set out close by. We used the spray with some napkins in full view of staff, no-one came to help or apologise. Our salad and wrap were tasty, but the staff were far too obviously interested in going home, and this was with plenty of other people who came behind us. By the time we had finished our meals, there were about 40 people there, at 4pm on a Monday, surely the staff should be used to serving at this...

It’s only spring! Today recorded as 31degree in london. This weather Jhon Lewis doesn’t have AC on. It was great to see river side through the window. But it was extremely hot under big windows 😢😢 and I ordered Spanish stew 🍲 tasty was great and fresh!!! But I was melting with hot stew and temperature 😅😅 English apple juice 🧃 is absolutely great! Food and staff are great 👍 I don’t know how the staff are working under this hot weather serving hot food without AC. 🫡🫡 great tasty and good atmosphere but not recommend in hot 🥵...