YO! Kingston — Restaurant in London

Steer clear! Worst experience I’ve ever had in a restaurant (if you can call it that). Was met by a lady that was playing on her phone and got to us a few minutes after we had arrived. We were swiftly seated and told a brief idea of how the place works. Half the food on the conveyor belt looked old and unappealing. The lady who seated us then sat down at the bar started eating and played on her phone some more. We took a few items from the conveyor belt that looked ok. Then we ordered some food off the menu. The food came very fast (too fast). One of the cooks slammed a dish down on the table and yelled over at a work colleague. A complete lack of passion from everyone working there. Then a manager type man who was walking around and checking on everyone came by. He was probably the only polite person that we had contact with. He asked us about one of the dishes, told us it was not liked very much. We told him we weren’t a fan. Then HE too sat down and began eating with some people at a table. The food we ate tasted old and the chicken burger that we ordered was in two steam buns. The bottom bun was completely raw, very mushy and doughy, had to send it back. I am a HUGE fan of sushi. This was the first sushi I’ve eaten in London. Was a massive disappointment. Worst service and food I’ve had in a long time. On top of all this my Girlfriend who I ate this with has been puking all day and most likely got food poisoning. Went back for a refund and told them their food got my girlfriend sick they said sorry, nothing we can do. call head office. Don’t bother going here. Very terrible experience....

Sub par service, dirty chopsticks, dirty plates with the soy sauce wasabi and ginger stand. Ingrained dirt around the raised plinth that the condiments sit on. Dirty floor and food splashes on the side.

The wasabi looked like it had been there since last week and tasted like a beautiful pea green paste… of nothing:

It took 10 minutes for the two bottles of sparkling water to arrive.

Then the food… that was a mixed bag and not anywhere near the standards I’ve experienced from Yo before. They’ve reintroduced the conveyor belt which made Yo such a different experience… but the food looked sweaty and unappetising so, we ordered gyoza and Korean fried chicken from the menu. The gyoza were crispy and tasty but the Korean fried chicken was cold chicken nuggets swamped in a sauce not unlike the dipping sauce that comes with the prawn crackers.

We gave it one last chance using watched some salmon sashimi and rolls hit the conveyor… it was fun watching them travel from the kitchen on the conveyor belt. They were quite disgusting with mushy and tasteless salmon.

This experience cost me £40 and I’ll never return.

We went to Tortilla across the way and had a burrito for lunch that was hot, tasty and filling and most importantly… not an utter...

Ordered a take away order, delivered by UBER EATS equatIng to £45 .... It was delivered on time, but the sushi looked like it had gone through the mill, hardly what you would expect. Even worse than that it turned up with out any condiments ... no soy sauce, no wasabi, no pickled ginger, and no chop sticks ... Surely, all of these condiments should be included as they tend to complete a sushi meal ... it was the worst Sushi I had the delight of spending £45 on ... please don't bother with a takeaway from this place, plus please do not expect UBER EATS, to deal with your complaint ... All in all, it is just a shambolic and shoddy performance by both YO Sushi ... and UBER EATS ... if you don't beleive me, just give it a go. Plus be prepared for a massive dissapointment.

Plus do not expect to have contact with the resteraunt, without going round and round in circles on their website ... and TBH, it is rxactly the same for UBER EATS too ... if you think this is a recognised resteraunt, and if this is a recognised service provider ... then your fool ... you may not be ... but that's exactly how they will treat you, while they pocket your money, and hide away from and accountability for the diabolical food, and service they provide ......