Absolutely awful. Ordered a cheese and tomato roll and 2 bacon rolls, the cheese roll came out with grease from the bacon both on top of the roll and all over the cheese sent it back only for it to be returned with no tomato and a roll that seemed undercooked!! Very doughy!!! The whole area both in and out is filthy and falling apart the outside tables at the rear of the cafe are just about standing, in the blazing heat there were sauces put out on the tables in carriers surely in the extreme heat mayo etc., should be kept cool? The bins were full there was rubbish all over the seating area, the garden area is messy, everything is unkept. When we used to first use the cafe the original owners were brilliant always good food, cleanliness was paramount and food was served with a smile. The place is falling apart and I am surprised that the council would even consider leaving this cafe open it needs to be refurbed and needs a full deep clean. The doors to outer areas look as though they are ready to fall off their hinges!! We won’t be going there again and shall not recommend people...
Read moreWould give 0 stars if I could. Being surrounded by beautiful settings is not enough!
Because it is the only cafe in a huge park (the park is amazing by the way!), they have pretty much no competition, hence the ridiculous prices for substandard food and drinks/coffee. Paid £10 for two sorry looking ice cream cones!! Not even in central London it cost this much! If you are unfortunate enough not have brought any cash, you have to queue for a very long time inside to pay for burgers or ice creams, which are sold outside and then queue, again for a very long time, to order your items! To say that the stuff is unprofessional and rude would be an understatement. It took them just under 4 minutes to produce a flat white 😂😂😂 and when I made them notice that they overcharged me, the 'employee' rolled her eyes and muttered something to her colleague who looked at me and laughed. I laughed too when she spilled my coffee and had to make a new one. I guess karma is a b**! Avoid avoid avoid....
Read moreMy son wanted to celebrate his 8th birthday in Trent Park with his cousins and have lunch at the cafe. We waited 1 hour for our food order after having been told it would take 20mins, and visited the counter after 30mins and 40mins after the initial order. The chef or staff did not give a reason for the delay or apologise. Everyones food came at different times . One order didnt come at all! Two of the orders were not completed as they realised 40mins after tge ordertgey ran out of burgers! So they offered chicken burgers, we agreed as the children were starving. The food was bad quality - nuggets soggy bad quality, chips not cooked properly at extortianote prices - childrens meal £6.00 each for 5 nuggets, chips, peas and drink. We paid £48 for the childrens meals. £50 for the adults meals - jacket potato £8.50 not baked properly! Soggy burgers, wrong burger brought. Basically we spent over £100 with drinks and left unsatisfied with the food...
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