Wimpy — Restaurant in London

Subject: Outstanding Service Feedback - Lucy at Watney Branch

Dear Wimpy Watney Management

I recently visited your Watney branch and was incredibly impressed by the service provided by your team member, Lucy.

Her service was truly awesome and made our experience exceptional. Exceptionally friendly, welcoming, and had a brilliant positive attitude.

Went above and beyond to ensure we had everything we needed and were happy.

Very efficient and attentive, even during a busy time.

Made us feel genuinely valued as customers.

Lucy's dedication and customer focus are a real credit to your team and the Wimpy brand. She is exactly the kind of employee that makes customers want to return. Please pass on our sincere thanks and commend her for her fantastic...

Tried ordering a sausage and Hash brown muffin (with no egg) 2 fried eggs on 2 toast with 2 x glasses of orange juice. First all waitress couldnt understand what I was asking for. Then was confused as to why I was asking for no egg. Upon arrival of food I was Brought 2 x sausage muffins. Along with the fried egg on toast and when I said I only wanted 1 she looked confused. The glasses of orange juice the waitress was pouring them on show with labelled up £1 cartons of orange from the local shop with this store charging £2.40 a glass. Store was empty when it used to be heaving on a Monday morning store has really gone down hill.

That being said the...

Wimpy based in Watney market. Vastly overpriced value for money is not available in this restaurant anymore hardly a surprise that there's any of these restaurants around given the fact you can go and actually have a proper meal somewhere for the price of one of their burgers completely ridiculous the idea of going into a fast food restaurant and it costing £12.40 for a king-size burger Coke and fries, service leaves something to be desired, quality of a food is poor at best, it might be best to go and find somewhere else to eat for instantance any chicken shop or McDonald's it really was a joke I was so disappointed I would never bother going...