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Had a dinner with friends here for the skewer BBQ.
The quality of the foods are very average, very basic. You got 2 options for the BBQ, regular and premium (seafood). We choose the regular BBQ.
The refill drinks machine looks very cheap, and it doesn't look like good quality, I wouldn't recommend to order refill drink. You have 5 options: coke, diet coke, orange soda, lemonade and one more option I forgot, all of them are unknown brand.
The ice container next to the refill drink machine doesn't look clean. Most of the ice melt already, and it literally just ice water over there. I'd recommend the owner provide the better way to serve the ice cube for refill drinks.
The restaurant was very smoky. The air circulation system in the restaurant definitely need to be upgraded.
There's hidden fee, service charge, which doesn't mention on the paper menu or anywhere in the restaurant. Consider we get the skewers and cook by ourselves, the service charge is unreasonable.
Staff was super friendly and nice.
Overall the restaurant is more for the experience of the new way to do the BBQ. For the quality of the food, I won't go back...
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Visited the Emoji Restaurant a couple of weeks ago and thought it a great place to visit with friends, family or even by yourself!
(If you want to see my video on EMOJI RESTAURANT then be sure to visit my youtube channel - Andy Eats!
The concept is quite simple if you're eating the BBQ - They fill a grill in the centre of your table with charcoal and then you're free to pick skewers containing meat, seafood and vegetables to cook at the table! Some food cooks better than others but make sure to place the skewers on the grill properly so they self-turn. Otherwise you run the risk of burning one side of the food.
You get 2 hours which is plenty but just be aware that the charcoal will not be so hot at this point which will make cooking the food even more difficult.
The staff are excellent, albeit a bit slow at times. They were very chatty and helpful - especially when I needed assistance with the candy...
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The worst experience I’ve ever had in a restaurant - At the end of a meal filled with average food and terrible service. We declined to pay the service charge, as service charges are legally optional and our server was very rude we saw no issue in this.
Upon asking for the service charge to be removed the waitress was very physically threatening to my group, she got the manager who started swearing at us in mandarin and saying how they wouldn’t let us leave the restaurant without paying a service charge. Behaving very aggressively. When we explained that we did not need to pay for the service charge and showed them the governments legislation on this the waitress said “how long have you even been in this country” this was clearly an insult based on my race.
This discrimination has no place in the UK or anywhere else....
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