🤬🤬🤬🤬Went for a meal with a family member after previously hearing good things about this restaurant. Our starters were lovely and well presented. However, when my main and side came - Grilled Seabass (and yes presented well) with Pak Cho - it was extremely salty! Even my family member tried it and commented the same - extremely salty. I explained this to the waitress who took the food away, removed the sauce from the fish and clearly just rinsed the Pak cho under water, and brought it back! I asked how removing the sauce from the fish and washing the Pak cho was going to remove the salt? To which the response I received was;
" Chinese people can have that as they can take a much stronger flavour, but people from your culture find it a bit salty!) 👀👀 we have even had to tone down the flavour for white people" ( to confirm I am Jamaican)
I was completely gobsmacked by what had just been said to me! The waitress walked away and spoke to the manager who came over and repeated what had been said, then tried to offer a 10% discount on the meal; he then said maybe next time we shouldn't order that particular food again!!!
I have eaten Chinese food for years, and never have I come across salty food like this before, but that I can deal with. Though i can assure you that the racial and derogatory comment I CANNOT deal with.
It is disgusting and disappointing in this day and age to find that people still act and talk in such a disregarding way!
I will NEVER step back in here again!!!!!!! If I could give a minus...
Read moreI'd seen lots of positive reviews and recommendations for this place, which is right by my home and work, so I tried it with a friend. We arrived at 8pm and ordered the banquet. I wish we'd tried some of the specialty regional dishes, as the food in the banquet seemed lower-quality (watered-down hot and sour soup, which lacked spice and flavour and very dry duck). The portions were also on the small side for the price. The banquet was OK, not amazing, I would recommend individual dishes instead. The one thing that brought down the visit was the service, unfortunately. It was fine at first when we were served by the waitresses. But as it got later, the managers/owners took over serving us and were looking at their watches, taking our plates when we were in the middle of eating and cleaning up aggressively, etc. It turns out they were closing at 10pm, but they failed to mention that, rather they started moving our plates around and making us feel rushed. Hopefully they will work on their hospitality and prioritise customer experience to encourage revisits. This really let the whole thing down, but it's such a simple and free thing...
Read moreI am a fan of Chinese food and have eaten in several restaurants around the world. The Chinese from each clan has their own speciality and somewhat taste best to their tastebuds. Most restaurants in the UK are run by the Cantonese Chinese, a clan from Hong Kong. However this present restaurant specialises in Chinese food from mainland China. The food wasn't all that great to my taste bud Except the sweet sour seabass fish. Mind you people, there is No crispy pork belly. I personally would have preferred a Cantonese restaurants. The captain at the restaurant was very polite and helpful. He even advised my wife and stopped her from over ordering. Most Chinese restaurants don't advice one, on the number of dishes that we ordered. I have given 2☆ extra rating for this good service. Again everyone have their own taste and liking. You may try it and...
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