Kro Bar — Restaurant in Manchester

Came here for a quick lunch with the family and was left underwhelmed to say the least. Big extensive menu with a lot of items, breakfast menu served till late, brunch menu and a lot more with some vegan/vegetarian options to choose from. The place itself has got quite a nice vibe. Ordered few different items at the bar and paid in advance. When the food arrived, I was pleasantly surprised by the size of the half rack of ribs. Problem was when I started eating them… they were really tough and didn’t smell the greatest. I feel as if they were not really made fresh (on the day). They smelled and looked (very grey meat) quite old, maybe a day or two spent in the fridge. I managed to eat like 2 small ones in total and couldn’t eat the remaining. The facon on my partner’s breakfast was very thin and very overcooked. He enjoyed the other items. On the vegetarian mezze the hummus was quite alright, don’t think it’s home made tho. The pitta on the other end was not good either. Some Slices were thick and chewy, some others looked more like a tortilla wrap. I get it that it’s off season as many students are gone home, though I feel the food was really sub par. Throughout the lunch, we were never asked how the food was, as in, no one came to check on us to see if we needed anything after they have brought the food and therefore I could not really give a feedback on my meal nor get it rectified. Given that the food needs to be paid in advance, we have not seen anyone from the staff after the food was given to the table. Probably best for their selection of drinks...

The customer is always right? The customer is always WRONG at Kro Bar.

I was a regular customer and liked to bring my friends and colleagues to Kro Bar as I am based at the university and the hospital nearby. I went to meet my friends on spur of the moment as they were at Kro bar. I had already bought lunch and they told me I should join for a few minutes. I joined them outside and was immediately berated by MARTIN. Whilst I accept that they didn't want me to eat (despite there being lots of space, I was joining my paying friends, i was going to buy a drink, I am a regular) I was not impressed with MARTIN.

MARTIN was rude and decided to engage in an argument. I felt threatened by him. I asked him to desist and he would not.

It annoys me no end when institutions or companies cannot treat loyal customers right. Let alone, staff...

Starters and mains arrived together about 10-15 minutes after we had ordered which makes me wonder how fresh their burgers are?! The burger patty was tiny and placed on a bun that was evidently chosen to make the burger look bigger. It was huge, dense and stale. Loaded fries we ordered cost us £6 and they were one chip deep in a small bowl, bacon bits were SO burned it tasted like eating salty coal (and I love crispy bacon). The upstairs doesn't have a stitch of soft furnishings, so expect to sit on old church pues without a cushion, and once there's more than 3 or 4 people in the room, the echo is deafening. As someone with a sensory disorder, it was like cleaning my ears out with a kitchen knife.

In fairness, the staff were lovely, and seemed to love what they were doing... By far the only redeeming factor...