Pret A Manger — Restaurant in Manchester

Bit of a strange experience. Lunchtime last Saturday, it was very busy so there was maybe 3 people serving and a couple of people making drinks. As we got closer to the front the lady behind the counter caught my eye and smiled however someone else barged in front so to the chap on the left we went. Well…had vouchers due to our flight being delayed, I explained, he said can you scan it - I said, does it have a bar code (it didn’t), his reply, I don’t know it’s your voucher (fair dos but chill), it was the boarding pass it needed, he said we could scan together, so he asked me, I did it, he then said to my husband did he have one to scan now and he did, well, then he lost the plot, we’d done it too fast and broken the machine, he actually flipped the screen over to show us how we’d broken it because we’d scanned the code (even tho he asked us too), so then we waited, all the while he’s explaining why what we did was wrong and now we’re having to wait and it’s holding people up. Eventually it comes back to life and husband rescans his BP and all is well. Just a very strange...

unfortunately today on the 22nd between 3:30 and 4:00am we visited Pret in terminal 1 and we were hugely disappointed as the quality of the coffee had decreased, it was horrible, the FlatWhite didn't taste like any coffee at all, the cappuccino too, I asked for another Espresso to put in mine FlatWhite to see if it would improve, but the taste of the coffee itself is terrible, I don't think it was the employee's fault because I'm a barista and I know that the machines are very automated and he couldn't make something so bad. Unfortunately, today it is on the list of the worst cafes in which my wife and I entertained, perhaps just...

Pret is a stylish chain and I appreciate it. This one in Manchester plays great music as a bonus to their good food.

My only complaint is that they don't know what green tea is. They're not alone in this. There is a tendency to mix teas so if you order Jasmine tea you get green tea plus a few Jasmine flowers, not as good as a pure cup of Jasmine tea.

At prey I ordered green tea and it tastes of Lemongrass. I rip open the bag and sniff the evidence. Lemongrass dominates.

Why do they do this? I'm sure they're too busy and important to answer this question so I'll give them three stars ad an expression of...