The Flour and Flagon — Restaurant in Manchester

Went for pub quiz night on Thursday, and arrived at half 5 to save a table for a quiz that starts at half 7.

Waited for two hours, only to be told that the table we had sat on was reserved and that we had to move. No reservation sticker on the table like the others had.

Member of staff was rude and told us to 'book a table like everyone else'. Mate, we waited since the pub was empty at half 5, you messed up by forgetting to reserve enough tables, not us.

I'll add, we did not refuse to leave at all,merely calmly explained the situation. He then theatened to have us physically removed.

Wont be going again and my group has gone every week for the last year. That's about 10 people buying drinks for 4 hours every Thursday that will be directed to a...

Had a great night, Thursday quiz night. Honestly couldn’t hardly hear the questions, but we still did good, answering most of them. The reward for winning is £300, however I didn’t realise that means you must only win the bonus question to then be able to draw a key out of a bag and hope it unlocks the box of cash. Basically, winning the money is based on luck, not knowledge. Maybe I’m just a sore loser !! Still a very good night. Desperados are £2 for students. They do run out of alcohol by 10pm though, so watch out. Also, all the staff are hung over, karaoke was supposed to start at 9pm, it is now 10pm and nothings going on. The staff don’t care, and drinks are super expensive unless you get a...

One star for recruiting such a tool like the new member of staff, Brandon. Rude, obnoxious, unbelievably undertrained. Constantly looking lost while working on till, making nervous comments, yet acting up like he owns the gaff. He couldn’t get the price right and when I pointed it out to him he’s got all defensive at first then extremely rude. Horrendous customer service. Unheard of. I left immediately. Guy is clearly not cut out for the job in the busy bar or any bar in fact.

I’ve been working in this industry for many years myself and I can honestly tell you - someone with such a bad mouth and this amount of attitude should not be serving people. Worst - representing your business. Utterly...