Disappointing and over expensive. Firstly I came with my partner and as I was looking at the menu in hand as I couldn’t see far on the board. I was being rushed and looked at funny so I’d say ordering isn’t the best orginased and it’s like you have to already know what you want before you enter. Anyway the people serving was speaking on an inappropriate subject which I didn’t care for until they interrupted us rudely as my partner was ordering his stuff and made it awkward since they was laughing to one another halfway through an order. I then ordered mine to be told they didn’t have what I wanted, my partner went to the fridge and it was there so they did have it in. Food came and my partners bacon barn had two small slices of bacon on burnt barn. For the price that’s ridiculous. I had a ham and cheese toastie that didn’t come with the side dip and was very toasted that biting into it was difficult. £6 roughly for that… there was nothing to it just toasted bread with a bit of ham and cheese, it didn’t stay intact either. My partner went back to ask for something to be told in a tone they don’t have that (seems they didn’t have a lot in stock apparently) so he ordered a rocky road and a s’mores hot chocolate. The rocky road was a let down, was a brownie cake type that was super bland and for a rocky road, two marshmallows on top doesn’t cut it. The s’more hot chocolate is clearly a scam because it was just a normal dull hot chocolate with tiny marshmallows and whip cream. Nothing else what was advertised such as syrup and chocolate top. Ridiculous pricing and awful service. Not a welcoming experience and food is overcharged for...
Read moreHello, this is for the managers attention - i came into your cafe on Thursday 1st September, around 2 pm to get some lunch for my daughter and myself (£20) while waiting for the coffee’s i saw a woman in her late 30’s go to the refrigerated sandwiches, fruit and drinks and fill her buggy up - but the food and drinks were put in the canopy on her buggy which folds back, so they couldn’t be seen, so therefore i was watching her - She joined the queue as if she was going to pay, but after 5 seconds she walked out. I instantly told the staff behind the counter,( a man with blonde hair long and in a ponytail and a woman doing the drinks with a headscarf on) they looked at me, and the man said “Stolen!!!” like he had never heard the word, and they both just carried on - i stood looking at them both and after a minute i said “Are you not bothered that all that food was stolen?” and the woman with the head scarf said, “ To be perfectly honest with you no, i’m not bothered !!” I was flabbergasted, after being a manager in retail i couldn’t believe this attitude …it was a slap in the face to all the honest customers paying a high price for the refreshments there - i would like a response from a member of management on this...
Read moreHave been three times prior to this time and got takeaway flat whites which I have found quite nice flavour, although not strong enough for a flat white. This time the person making the coffee was a really young lad, not in professional outfit, was wearing a big hoodie on a boiling day, but clearly didn't know how to make a coffee as he made a flat white which was borderline temperature wise, extremely foamy and so weak. I did point to the fact it felt cappuccino like by the weigh of it and indeed had loads of foam, he just said sorry. But not offered to redo it or anything. Very disappointed by the standards. When you get what seems to be young work experience that makes you a not decent coffee, it does spoil your day especially when coffees have been nice before that. Other staff were nice and friendly enough, however one wearing mask that was not covering the nose (what is the point??). As other comment mentioned the café is half decorated which is a shame,...
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