Block & Gasket Burgess Hill — Restaurant in Mid Sussex

I visited Block & Gasket today for a bottomless brunch and, while I really enjoyed the food and drinks, I was quite disappointed by the level of service we received. To start with the positives, our first server was friendly and welcoming, despite clearly being overworked. He seemed to be managing everything on his own, which meant that drinks took a while to arrive but he handled it professionally and with a great attitude. The food was of good quality and everyone at the table enjoyed their meals. However, the experience took a turn once another staff member began serving behind the bar. His approach was rude and dismissive, and his overall customer service was terrible. The other man behind the bar actually apologised for how rude he was and said he is just a blunt person. He questioned my boyfriend about the end time of our bottomless brunch, accusing him of lying, until our original server confirmed that our time had been extended due to delays in receiving our first drinks something that was entirely out of our control. He also accused us of ordering too many drinks, despite the fact that all empty glasses were accounted for on the table. We had a group of ten, all of us had paid for the two-hour bottomless brunch, so it was disappointing to be made to feel like we were taking advantage especially when we were simply receiving what we had paid for. As a regular at Block & Gasket, I usually have a great experience, which is why this visit was particularly disheartening. I hope this feedback is taken on board, as the food and drink are always enjoyable, but the service today unfortunately left a...

While I normally quite like this pub, a recent experience has really disappointed me. As one of the only venues in the area that opens late, 3 of us arrived at 12.30pm, but one bouncer was extremely rude and refusing to let anyone in when it wasn't even busy. No where does it say on the venue or on the website that there is a last entry time. This created unnecessary drama, lots of frustrated customers and I'm sure considerably affected the venues revenue. The bouncer, who wasn't wearing his ID badge, used language like 'Darling' and was extremely patronising, clearly enjoying ruining everyones night using his bouncer 'power'. The other bouncer was lovely and it was clear he would've been willing to let everyone in out of the freezing cold. The rude bouncer's actions meant our friendship group and others were split up and had no where else in the area to go as an alternative, so had to wait in the freezing cold. What was even worse was that he could provide no reason as to why he would not let anyone in and then would allow clearly extremely intoxicated people who could hardly walk out of the pub to smoke and back in again. Considering we have previously been regular customers and would simply be providing the venue with additional revenue, we were treated...

I recently visited the Block and Gasket in Burgess Hill for breakfast, and I can't recommend it highly enough. The pub has just undergone a refurbishment, and the new look is absolutely stunning. The space feels fresh and inviting, with a perfect blend of modern touches and classic pub charm. It’s clear a lot of thought has gone into the redesign, making it a great place to relax and enjoy a meal.

The real star of the show, though, is the breakfast. For just £6, you get an incredibly generous Full English that hits all the right notes. The bacon is crispy, the sausages are flavorful, and the eggs are cooked to perfection. Every element is prepared with care, and the quality is outstanding, especially at such a fantastic price. The portion size is just right to start your day on a high note.

The staff were also friendly and attentive, making the whole experience even better. If you’re in Burgess Hill, the Block and Gasket should be your go-to spot for a delicious, affordable breakfast in a beautifully refurbished setting. I’ll definitely be...