The China Brasserie — Restaurant in Mid Sussex

Home delivery. Being disabled and having a bad day I put on loudspeaker so my husband could check i had ordered right. I ordered four items, the man read back the four items (confirmed by my career) and it came to 25;50 which my husband commented that was cheap. Dinner arrived. One item short. I rang back and he just kept saying that he read the items back to me and I didn’t place the order. Building my confidence up with my social skills and this knocked me right back. Instead of being apologetic and trying to sort something with me. All I could imagine was another delivery fee and my food going cold. He was not very helpful at all. Not the normal phone person but a new one with a twang of an accent. Would have appreciated a sorry and work a way forward. If they do this then I would remove this review as the food is always tasty. The best Chinese food in HH however the receptionist did not go out of his way to assist the customer on her first attempt and confirmation from my career I did order correctly and the read back was correct however the...

It's a 10/10 on food. When we lived in Haywards Heath, it was our local and we loved it so much. We emigrated to Australia and when we came back to visit, we took a day trip down to Haywards Heath from London specifically to go to China Brasserie. The previous owners were so friendly! They knew my parents well and would give them a complimentary bottle of wine on their wedding anniversary as they'd go there every year. When the newer owners took over, they were polite but didn't have that same warmth. The atmosphere lacks because as someone dining in, you almost feel as though you have to be quiet, like you're in a library. The staff are very polite though, great service and phenomenal food. I'd argue the best Chinese in the whole of the...

I liked the decor though I felt the table cloth and napkins arrangement was quite old fashioned. The manager came across as slightly aggressive I felt and as expected in a Chinese restaurant, the service was very fast (too fast for my liking but that's just how it is).

The food was tasty though I felt the portions were small. I guess that's why they give you free prawn crackers with a couple of dips ;)

I would've preferred a dinner plate to put my food on though I guess the bowl is more authentic.

All in all, I think food wise, this place has made big strides over the years and for that, it's to...