The Dukes Head — Restaurant in Mole Valley

The pub itself is nice, good decor and plenty of TVs for sport. The menu has changed again and is missing some of my old favourites which is a shame (miss you veggie platter and junglee fries 😘). My main gripe, and why I've given two stars is the service, which is unfathomably slow. At the moment there never seems to be any staff on, so you wait at the bar for about 10 minutes until either a chef or the bossman come to the bar. The bossman greets you with a grunt, looks angry at anything you order and then often over charges by a pound or two, leaving you with a flat beer and another grunt. To be frank I find the service rude and I'm honestly confused as to why you would choose to run a pub if you hate the work so much.

My friends and I only visit this pub because it's convenient for the football, without that I'd honestly prefer an evening in the spoons opposite, and that's...

Phoned up to find out if it was part of a chain, as I try to avoid chain pubs, what I received was a rude and rather aggressive person on the other end of the line. As someone with vast experience within the pub trade I understand the pressures placed on managers, however this does not mitigate a hostile attitude to innocent enquiries. Having the demand of knowing who I was, who I work for and why is it my business if the company was part of a chain, I was informed that the food is good look at our website. When I asked about the drinks selection I got the curt response was "come down here and look". I certainly will not be taking a look anytime soon and will not be recommending. In a word avoid. I can only imagine the (presumably) South African manager is argumentative and lacks people skills. Shame you lost my custom in such a quick and...

I am not a regular pub goer but occasionally do through friends' invitation. It was my furst time at The Dukes, I have passed it many times but never went in or took the name it. So I needed Google's help to get there. From the outside with tables and chairs set up under umbrellas, it looks pleasant and inviting, until you step inside. It was much to take in, the place is in urgent need of a major refurbishment. Too much to describe, but the uninvited state of the place is reflected in the advance of any patrons at peak time, except for my party. The place is apparently visited when other pubs are shut and punters would pop in for a last drink Real pity, it could be a great place to visit it it's...