Costa Coffee — Restaurant in Newark and Sherwood

Really disappointing service at Newark Station. Staff were chatting, paid no attention to me when I entered the store, despite there being only one other customer in the building. One staff member was preparing an order, the other was casually stocking up with no interest in acknowledging there was a customer waiting. After a few minutes of waiting I gave up and went to get on my train. I’ve only just starting using the station (daily) so really disappointed that there isn’t a decent coffee shop with engaged staff. Pity LNER gave the contract to a faceless...

Very hit and miss. Sometimes the coffee tastes okay and sometimes it’s bad - never experienced this at any other Costa. Doesn’t open early enough or stay open long enough. Waiting room attached to the cafe is miserable - cold and uninviting. Sadly the other cafe on platform 2 is even worse. I prefer to buy at Kings Cross where I know the coffee is good. Staff aren’t motivated, must be something wrong with...

My main point would be that the coffee is always horrific, no matter who it is. Always slow, some of the staff are not customer friendly at all. Some don't wear uniform. I visit Newark all the time and try to limit my visits to this Costa. A real downer...