Caprinos Pizza Newcastle-under-Lyme — Restaurant in Newcastle-under-Lyme

Caprinos -Newcastle Under Lyme - 10/04/2022

Rating 4/5

Instagram: Chikku_chettan for more reviews

A perfect option to order through uber eats but use it with any promotions you have!

I ordered through uber eats and arrived way ahead of the estimated time.

Caprinos special 15inch Pizza thin crust- £15.99 uber eats rate and £0 delivery fee (doesn’t include uber promotion).

The pizza dough was cooked to the right temperature and for the correct period. Hence it was delicious, and it worked well with the garlic and herb dip. I think the thin crest enhanced its taste. I think it’s sufficient to feed 2 people but having a side order would have made it better!

In terms of value for money, I bought it through uber eats using their promotion offer with £0.00 delivery fee. It was worth the value for money as the total came less than other restaurants on uber eats in...

Ordered by phone asked if there was any available deals told no, only to find there was several deals available. Managed to argue my way to a deal that was clearly available yet the manager was reluctant to change the original price. Then the incorrect pizza was made and I was told I didn't order the correct one in the first place, which was funny because I had no idea the pizza they tried to serve me even existed. I was told that they could make another pizza but it would be more expensive and the other one would have clearly gone cold. I didn't end up actually eating on this occasion as I didn't want my wife and kids pizza to be cold. My wife said the food was 2*. The customer service at this particular spot is sub-par and I would...

Food arrived 20 minutes after the latest arrival time, they got the order completely wrong, with the ingredients on the wrong pizzas and missing topping. When I rang to order a replacement, the guy on the phone made it out as if it my mistake, until he actually checked the order and realised it was his fault. The replacement pizza they sent took an HOUR AND 15 MINUTES to get to the hotel despite it being a 5-minute drive away. At this point I was fed up of waiting and was already in bed. Thankfully I ordered through Uber eats and got a full refund. If you are willing to take the risk and order, make sure you do it through a third party so you can get your refund easily. Better yeah just don't order at all from this...