Stood waiting to place an order to be told "one minute" repeatedly. 4 people standing around, one persona actually making pizza. Person who was on the phone sounded like someone was not very happy with their order being late/missing
Orders on the side pilling up, One driver seemed to saunter in, stand and chat and not even look. One guy went outside for a vape and came back in, blaming me and the other customers in the shop.
Other 4 people could have taken my order. Wasn't ordering a football teams worth of orders, only wanted a pizza with a stuffed crust. Left after 10 mins of standing being ignored.
Avoid. It's a shambles at best. Never had good service here. Only good thing is the wait area is...
Read moreYesterday night, I ordered the 11.5’ veggie supreme pizza, it was received with a hard burnt base and was extremely dry. I called in to the Gosforth store near to 10:44 pm. My children were hungry and I couldn’t feed them.The lady who answered the phone claimed to be a manager, but refused to accept the fault with their food.It was so disappointing and never had such a situation before with domino’s. I requested for a refund, however the lady did not give me either a reference/ or her name to claim the refund from. She was very offensive and defensive. I would request this matter to be solved, for better...
Read moreMy grandson ordered on line to pick up, we arrived at the takeaway at approx 6.35 I sat outside to wait and wait and wait. About 4 people went in after him and came out, drivers in and out. I eventually went to see what was the wait it was now 7.05.. 2 people making pizzas, 2 just chatting completely ignored me, eventually popped his head round I asked how much longer for his pizza to be told oh it’s been here ages. If they say him waiting could they not ask if they could help, NO too busy talking. Total disgrace, will not...
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