Subway — Restaurant in Newcastle upon Tyne

Today I had the absolute pleasure of being served by Gowtham, he always brings a smile to my face and has very quickly made this my favourite subway location of them all! Gowtham is always happy and chatty and by far the best and quickest sandwich maker in the land! He always brightens my day by making my subs so well and so efficiently and though he is very speedy he never rushes, always takes precision and care to make my sandwich exactly how I like it. This man deserves employee of the year as he is shining star among sandwich artists and a lovely person to top it all off. I suggest everyone gets themselves along to this subway to have the best made sandwich...

I've never really considered reviewing a franchise eatery before as the experiences are not usually eye-opening and don't tend to hold much weight when they can potentially be everyday occurrences for some. However, the experience I just had at this Subway was worth reviewing simply for the service I received from Vanessa. Somehow, in the couple of minutes it took to complete my order she'd managed to build a rapport with me through humour, provided a good product through her care for detail and ultimately left me smiling and happy with my choice to eat there as I left the counter.

A true credit...

Didn't enjoy the experience, the staff have no idea on food handling for food allergies as they did not change their gloves at each sandwich creation. I suffer from an onion allergy and was given a strange look when I asked them to change gloves after watching them handle onions on a previous order . This made me leave without a sandwich. Might I suggest if the staff don't like serving the public they might want to seek alternative employment as a smile...