The Salutation — Restaurant in North Tyneside

Booked a table for 4 for Bank Holiday monday the day was the wettest! We were led through the bar to the beer garden and showed us our table with no cover seats were soaked the bar lad tried to dry the seats which was impossible as the benches were wood! And it was raining from the heavens! The garden was not packed and there was a vacant table under cover so we asked if we could sit there.. we were told this was already booked.. we pointed out your not able to book a particular table so how was this table reserved.. The manager said the bookings are automatically done through booking team.. We booked on line and it says no tables were guaranteed! We were stood in the rain Trying to appeal to the mangers better nature but she was having none of it! We asked if we could sit under cover until the supposed people turned up and we would move she said no she wasn't allowed..so even though we had booked and the place wasn't packed we had no where to sit as seats were soaked through and your not supposed to stand so we were left with no option but to leave.. It was very embarrassing.. people looking as though we had just walked in.. This was our first time out with friends since last year.. What an awful horrible experience!!! The manager remained very calm and uncaring! What was the point of your booking system??? We were definitely not given any option of a umbrella being brought through! But even if that had happened which it did not! The seats were already soaked through and no one would have been able to sit! Not any of us bad mouthed the staff! I did say I would put a complaint in and it was only on leaving that a member of my group was angry that we had to leave because you could not seat us and he said something inappropriate on his way out.. which I do apologise for that.. but this situation could have been avoided by letting us sit under cover until the other party arrived which I'm sure any other manager would have allowed! We won't be returning to the Salutation because of your...

Dear Sal Management,

I am writing to you regarding my great disappointment towards your security staff to maintain a safe environment to all your patrons. Last night, a visibly intoxicated individual not only openly declared, “I am a racist” within your premises but also directed multiple offensive slurs toward people of colour, the LGBTQ+ community, and women. While I understand that security staff may not be able to catch every incident, the continued harassment by this individual, with no decisive action taken by your team, is deeply troubling.

The only support deemed appropriate by your staff was to quite up and keep to yourselves after they felt they the situation to be too rowdy. This response is entirely inadequate, particularly when the behaviour was so blatant that even the friends of the abuser distanced themselves from him, once noted by other patrons.

Furthermore, there was no consideration for our safety once we left the premises, leaving us vulnerable to further harassment. I very much hope that you understand no action indirectly means support of these actions. I truly feel great disappointment and frustration over this matter with the lack of support and care you have shown. Any action now is too late; however, I trust the appropriate training is given to prevent a reoccurrence. No person of colour or gay man should feel unsafe and unwelcomed as we felt in your...

I recently had the pleasure of dining at The Salutation Inn in Tynemouth, and I must say, it was an exceptional experience across all criteria.

Ambiance: The pub boasts a warm and welcoming atmosphere, perfectly blending its historic charm with modern touches. The rustic interior, with its lived-in and weathered feel, makes you feel as if generations have come and gone, leaving their mark. It's a cozy setting that invites you to relax and enjoy your time.

Service: The staff at The Salutation Inn are nothing short of outstanding. From the moment I walked in, I was greeted with friendly smiles and prompt attention. The service was quick and efficient, yet never felt rushed. It's evident that the team takes pride in ensuring every guest feels valued and well-cared for.

Food and Drink. While I did not dine on this occasion the beer selection was impressive and I was very satisfied with my brews.

Entertainment: For sports enthusiasts, The Salutation Inn is a haven. They have all SKY Sports channels with a 98" projector screen to the rear of the pub, enhancing the viewing experience. The option for sports table service ensures you never miss a moment of the action.

In conclusion, The Salutation Inn in Tynemouth excels in every aspect, making it a top choice for anyone seeking great food, drinks, and atmosphere. I highly recommend a visit—you won't be...