The Head of Steam Tynemouth — Restaurant in North Tyneside

UPDATE; I responded to you by emailing asking what further info you needed and you never bothered emailing back. Just re-e forces what I was saying about poor manegment.

I visited here again 5th September. Bar staff on their phone, dirty tables can’t be bothered attitude.

Bar staff spend more time sat on customer side of the bar playing in their phone than they do behind the bar. If you have time to lean you have time to clean and believe me behind your bar you have ALOT that needs cleaned. Staff need to learn to speak to customers and say please and thank you. They are rude and miserable. I think they need to visit the head of steam in leeds and learn how it’s done. Toilets are filthy the tiles on the walls havnt been washed in ages and why bother having poster frames that are all empty. Advertising food, milkshakes and snacks but half of what’s advertised isn’t available. Place needs deep cleaned and a new staffing team and a new inspirational enthusiastic manager to push this...

Cocktails disgusting tasted like washing up liquid. Bar staff a joke don't go in this bar sober as they laugh in your face when you ask them to change the glass or make you another drink . Will not return. Spoke to the person who made the drink they said we had to wait for manager. Waited for 10 min while staff laughed turned out it was manager who served bad cocktails . He refused to change the glass or refund money. Worst...

This is a real able pub in the heart of Tynemouth Village. It has great atmosphere and friendly staff. We go early doors at the weekend so are more likely to get a seat. If you've a dog allergy this isn't the place for you as more people seem to be bringing there dogs in for a drink. We counted 11 dog owners in the couple of hours we were there. There is also live music during the week and at weekends with some...