A Mix of Delightful Cuisine and Unfortunate Service I recently dined at your Thai restaurant with my parents and partner, and while the food was generally good, there are some aspects of the service that I hope you consider seriously.
Starters: The calamari was fresh and crispy, although the platter for 2 felt a bit sparse with only two of each item. Mains: The steamed sea bass was exceptional. The green, red and massaman curries we sampled were good and packed quite a punch, especially the green curry. The fried rice and the late-delivered coconut rice were satisfactory, but what truly stood out was the sincere apology from the chef, who went out of his way to address the oversight.
The ambiance of the restaurant was charming, seamlessly blending Thai-inspired decor with the rustic setting of an old English building. The gold bamboo-esque cutlery added a unique touch.
However, the dining experience was marred by one particular staff member, presumably in a managerial role. His aggressive and hostile behaviour towards the staff was unsettling. While the wait staff were friendly and professional, this individual's conduct overshadowed the positive aspects of our visit. His actions, including snatching plates out of their hands and hissing at them, created an uncomfortable atmosphere for both patrons and staff.
Constructively, I urge a thorough review of this staff member's behaviour, as it significantly impacted an otherwise decent dining experience. Encouraging and supporting the team, rather than undermining them, would undoubtedly contribute to a more enjoyable and harmonious dining atmosphere.
In conclusion, we enjoyed the culinary offerings of your establishment, and the sea bass alone is worthy of a return visit. However, addressing the issues with the aggressive staff member is crucial for sustaining a positive reputation and ensuring a pleasant dining experience for...
Read moreBad service but absolutely beautiful food. Me and my partner had a set 3 course meal the starter and the main was cooked to perfection and very tasty. Unfortunately we did not stay for the last course this is because the service was just way over the top. I suffer from severe anxiety but because it was my birthday we wished to celebrate at Taste of Thai which was recommended by a friend. We felt extremely uncomfortable and rushed, we had waiters surrounding us and waiters hovering around us waiting for us to finish. We kept getting asked if we had finished eating although food was still remaining on our plates. We felt extremely rushed and not comfortable at all. I would recommend perhaps takeaway or delivery if they deliver. Did not like the restaurant environment at all and felt that the staff was very rude in regards to giving us time to eat and relax...
Read moreI can’t recall how many times I have recommended Taste of Thai to anybody who would listen. I lived in Thailand and have also visited many times in the last 15 years (so I’d like to think I know good Thai food) and can say hands down this is the best Thai I have had the pleasure of eating in the UK. Big statement I know but I stand by it!
I ended up going on about it so much I arranged a Christmas meal for the team here in Dec last year. We had a large group of us (30 in total) and were seated upstairs. They catered to all dietary requirements and the night couldn’t have gone smoother. The meals were exceptional and exceeded my already high expectations.
If you want authentic Thai that is so incredibly delicious, this is your place. Also side note, The owners are the sweetest people and are always so welcoming whenever I visit.
Yours always, A...
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