Blue Chicago Grill Dundonald — Restaurant in Northern Ireland

This place looks amazing. The atmosphere is good, the music is a cool jazzy beat and the décor is class. This place just looks first class.

The staff is rather friendly and warm, which is great, however the little girl serving us went away, then came back and asked us the same question three times, so she is either new or not very focused.

The food was very poor. I asked for a 160z sizzler and upon asking how I wanted my steak I asked for medium/rare. This is the way I always have my steak, weather out at other restaurants or cooking at home in my outdoor kitchen area, if not sometimes I like it rare. HOOOOOOWEVER, I received my steak and it was full cooked to well done, as was my wife's, which was wrong also. It was dry and tough, so quite the unpleasant surprise for my birthday treat meal. Being so dang hungry, I just ate it as I could not wait another 20 mins for food.

Once we were ready to pay I was asked if everything was ok, so I nicely explained that my steak was overcooked, but I was too hungry to wait again. You can see the steak in the photos - it's grey in the middle. The manager was super nice and apologised for the mistake, but only offered to give us something to make up for us next time we came in, but as we live about 65 miles away that was not suitable, so we paid in full £86, pity we were not offered something off the meal in lieu of this, but I was not bothered about the money, just a little sad they were not kind enough to offer something for that night. Once again quite the sad birthday treat on our vacation.

The table cleaning and sweeping of the floor is not good. I took a photo of under two tables and they are quite filthy and they were left like that for 30 mins until we left - just a bit unsightly.

As for the Madrid beer, it was unfortunately not poured well and not next to no head.

All in all not impressed, but the premises décor and music helped kill a bit of the...

Top-line: Not Worth It!

I doubt I'll be back here again, it simply wasn't even close to being worth the money.

I had the honey garlic chicken sizzler but there was practically no honey or garlic flavour at all. It was just a dry, overcooked, crispy chicken sizzler with the only other flavours being the few veg that came with it. Simply not good enough for £17.50 - this is the same cost of a main course in The Dirty Duck or in The Old Inn in crawfordsburn. I actually had the same dish (or close enough) in The Dirty Duck before, £18 there I believe, and boy oh boy does that extra 50p go a long way.

They really need to cook the chicken for a shorter time and it is literally crying out for a glaze or a sauce on the side. How much would a a small spot of delicious sauce cost them, 20p or there abouts.

Partner had a aimilar story with the beef and bird sizzler. Her beef was ok and the chicken was, again, massively overcooked. The saving grace here was that at least she'd a wee pot of pepper cream sauce to give the meat a little flavour.

Then there's their general pricing. They charge you £4 to upgrade your side to "house fries". I would have liked the salt n chilli fries. At £6 they are £2 more expensive than the normal sides that are included with your meal. It's only £2 but come on, why are they being stupid when trying to upsell something? Had to decline on principal.

You can verify everything I've complained about in the photos I've uploaded with this review, including their rediculous pricing.

Edited only to fix some typos I made on my phone. Content is exactly the...

Great spot. I booked 2 tables for my daughter's teenage friends, all 15/16, and they loved it. They are all athletes and can be quite picky about their food, but there were ZERO complaints from them here - there was something on the menu for everyone and the sweep of clean plates at the end said it all. The wonderful and very genuine manager (Jackson) and his entire team were superb throughout, from my initial booking to the warm welcome for the group on arrival (1830 on a very busy Saturday night) to the full dining/birthday experience and then on departure - a delightful restaurant and a beautiful evening. Jackson kindly gave me 2 adjacent tables for the group of 8 teenage girls, which I know was no mean feat on a crowded Saturday evening with a queue out the door. It made the night, though, as it allowed the big group to stay together. All the staff were brilliant throughout, especially the excellent Alfie who looked after our group superbly. Especially with the delivery of the cake, superb! All of this combined to make our day and I am very grateful, hiighly recommended and I/we will all be back again. Thanks Jackson,...