Tale of Spice — Restaurant in Northern Ireland

Food good, service awful.

I think they're enjoying some success with better than average food. Staff however both times I have been (once sitting in, once takeaway) have been awful. They don't smile or look at you. I found it pretty rude and I live in London where not smiling/maintaining eye contact is more common...

With my takeaway tonight - it came out, then the guy at desk spent a couple of mins checking it and spotted something was missing. He sent it back to the kitchen for a few more minutes to add the missing item(s). Finally when it did come out he checked it again. After all of that I drove home only to discover something was missing! When I called to tell them he said it had been checked by the kitchen and him... I hadn't even intended to return as I told him on the phone, I had just called to let them know it was a little disappointing. Instead they seem to suggest I am lying for a garlic naan! In the end he asked for my name so I could get a 'free' garlic naan next time I came (ie the one I'd already paid for).

Food isn't good enough to balance the service, so another visitor can feel free to use my name for a 'free'...

Hello. It is funny the way you replied to my review earlier shows how rude you handle customers reviews. This is exactly my point. From my part, I didnt make any fuss about the box of donuts or kids juices i had with me. I didnt hide it and I did explain why i didnt leave them in the car as my dog was inside. Thats why I left it with you. But the way you handled it was very bad. It was very late in the night and customer walks in with two kids after a long day and just wanted to have dinner. But as soon as i entered you were all investigative and you didnt bother about greeting the customer or even have a simple conversation and you talk about courtesy, first learn how to respect customers. I was very courteous to call ahead and ask whether i can come as it is late but you treated us like a prisoner. This is not the first time it is happening with tale of spice treating Indian customers way different to locals. Btw, you just lost bunch of customers from my...

Wouldn’t recommend at all, called in after bowling with a group of friends, ordered 4 pints of coke, the first waiter spilled a pint of coke all over the table, my partners white T-shirt and my iPhone, we swapped tables and eventually got our order took, my partner asked if we could get popadoms considering his shirt was now ruined, to be told that we would have to order them, our friend got raw chicken with his his tandoori mix (have photos of this) the second waiter took it away without an apology and asked if he would like anything else, quite frankly it put us all off our food we left quickly after that, we got a discount for one of the pints of coke only and no apologies at all for the entire experience and service being appalling. £115 later with most of our food left on our plates we left. Wouldn’t...