Costa Coffee — Restaurant in Northern Ireland

The food looked lovely, but was quite expensive. We had hot chocolate, I had chocolate orange and my daughter had the after eight mint, we both got a toasted sandwich and a chocolate muffin. The price was £21 odds, and this was only a snack. The thing that bothered me most of all was that my 4 week old grandson had become fussy and was wanting fed. I asked if it would have been possible to borrow/ use one of the chairs in the seating area to feed him, and the assistant just looked at me and said no. I explained that there weren't any seats in the mall and she just shrugged her shoulders. I was quite annoyed by this time and becoming stressed due to the baby becoming more upset. In the end I went and sat on the kiddies carrosel to feed him. I understand regulations but some rules can be broken in order to facilitate the feeding of a baby. We will definitely not be...

Attended Costa coffee today with my mum to get some lunch. As she was in the queue I sat down at a table as I'm 6 months pregnant to wait on her. As she was in the queue for a few minutes a member of staff, approached me saying that I could not reserve the table. There were no signs up to this effect. Before this on arrival I had noticed several other customers saving tables. We decided to leave. We walked past Costa again half an hour later and we noticed about 5 different customers at tables, reserving them while others were ordering for them. We have been attending this coffee shop for at least 5 - 10 years. We don't feel valued and are very...

Met here for a date before going elsewhere. Thought I couldn't go wrong with Costa, probably the worst one I've been to. Instead of normal coffee syrup, we were given a thick sauce that coated the cup instead of mixing with the drink. Disappointed with the complete lack of vegan treats. Confusing veggie signs on desserts. Service was slow, barista didn't seem fast or confident (I have worked/managed Costa) and the coffee was sub standard. Grinder needs checking. All in all, rather...