Knags Bar and Grill — Restaurant in Northern Ireland

I arrived with a party of 6 and got the special knags surf and turf. I asked for it MEDIUM RARE and when I got the steak it was literally completely raw in the inside once I cut in. I then announced this to the waiter who took it back to the kitchen and apologised. I was then handed the same steak which was the exact same completely raw but they had just covered it in more sauce, bit hard to get a medium rare steak as wrong as they did. The waiter then came back and asked if it was ok, I said no the steak is exactly the same it’s completely raw except they put a bit more sauce over the top of the steak to which I was told there was no more fillet steaks left in the kitchen to replace mine with even though I didn’t ask for a new one just for it to be cooked as I requested. The knife couldn’t even cut through the steak it was that tough and raw. Did not even eat my meal which I paid £27 for so to say it was disappointing was an understatement. I should have taken a photo of the steak I’ve never been served a steak so raw in my life it was making the whole party of 6 at my table quiver. I had another person at the table order a sirloin which was cooked fine so the fillet steak being a thicker cut of meat the chef clearly isn’t skilled enough to be cooking things outside the usual sirloin cuts they serve. Severely disappointed as I’d heard good things, won’t be back. I wish now that I’d taken a photo of the way this steak was served even after it was sent back because it was actually quite unbelievable how badly...

Ordered chicken & ribs combo.. half rack of BBQ ribs set on top of skinny fries. 2 large chicken gougons with onion rings and coleslaw. Was looking forward to this but very disappointed with what I received, the Ribs were the only thing I enjoyed but still had to ask for extra portion of the sauce as there was very little. The onion rings were overcooked, the batter was extremely hard. The same can be said for the chicken gougons. The batter was extremely thick and hard it was difficult to cut . The chicken was tough and all you could taste was the oil they were cooked in. I had one bite of the 1st one and left it , tried the second and it was even worse. It was As if they had been reheated in the fryer again.As for the coleslaw you could tell it had been sitting out for a while as it had turned yellow. We would normally have desert but given the standard of my main course that someone in your kitchen deemed acceptable, we politely declined. I was asked if everything was okay but rather than cause embarrassment to your waiting staff who did notice by the amount of food left on my plate something wasn't right, I requested the bill and paid and left without a fuss. I didn't believe it would be right to complain during a busy period on a Saturday evening and cause unnecessary embarrassment to your waiting staff who are very accommodating. However the food was poor and on that basis I cannot...

We were 4 weary female travelers on a rainy day who looked up the place and decided to try it since it had great reviews. We were seated right by the entrance which we didn’t think much about. Other tables were brought still water in bottles and condiments for the table as they were seated. We did not get any of those things. We decided and ordered quickly as we were hungry. We received our drinks after about 15 minutes which was fine. But then had to wait 50 minutes for our food and had to ask. We watched multiple tables get seated after us and served before us. We finally got our food. My friend’s steak was ordered medium well and it was extremely well done and overcooked. Another friend had the chicken burger which was over-fried and almost burnt. The grilled sea bass was subpar. Instead of an actual sauce our fish was drowned in butter with a few chili flakes. Our bill was 150 pounds. I’m going to add that we were the only group of foreigners and the only party with non-whites. I really hope it wasn’t racially motivated, but it sure felt odd. Don’t waste your money or your time thinking you’re going to have a nice dining experience. Everyone else seemed to be having an enjoyable experience, so it saddens me to write this. I know how hard restaurant work is, and have done it myself, so it took a lot of missteps to get...