Since change of management - amazing 😊
Old review:
Great pints and bar staff as well as waiters/waitresses. However, the owner is extremely rude hence the 2* rating (sorry for the incoming rant)...
I got told we were allowed to bring food in from elsewhere on my first visit, and I used a little bit of sauce from the Johnson arms to go with my chips (one squirt of ketchup). The owner comes over very annoyed, saying that they won't make money off the ketchup as I didn't buy food in there, which is true. However, I had a tiny amount and there was about 15 of us who had about 4 drinks each, so we were clearly making them money. He was very rude about me using the sauce, and could have just asked politely for me to stop and I would have. On my second visit, after some time spent here, we again brought food in from elsewhere, thinking nothing of it after the owner having no problem with it last time and making sure not to touch the sauce. Despite this, again the owner stomps over, asking if we had asked permission to bring food in specifically on this night. We said no, as we had previously been told that it was fine (by him!!) about a week before. I'm not sure why he feels the need to be so cold about it. If they have a no food policy from elsewhere, please state it, or please state that you have to specifically ask before doing that, on specific days. I also want to note that there was others eating food from elsewhere in the restaurant who brought it straight in with them without asking the bar staff. He did not question them or mention that at all. It's almost as if he has decided he doesn't like me specifically as I used some of the sauce. I will be...
Read moreSecond time being disappointed by the miscommunication of this place - among staff themselves! We booked a dinner 2 weeks ago and CONFIRMED by their manager over emails and we arrived today and waited for 1 hour just to know they CLOSED the kitchen. WHAT'S WRONG WITH OUR BOOKING? They DID NOT even offer any compensation, at least for our cost of Uber coming all the way there (we would have been very happy if there were food as requested).
A month earlier we booked a place here just to watch the game and have some food but they did not tell us they would not provide food that day, and we even called THREE TIMES that day to confirm.
WHAT'S WRONG WITH YOUR COMMUNICATION? WOULD IT NOT BE POSSIBLE HAVING THE SAME INBOX TO MANAGE ALL OF THESE BOOKINGS?
A HUGE...
Read moreVisited Friday 5pm-ish. Pub is sympathetically decorated in traditional Shipstone Brewery colours with historic photos of the Star Brewery & dray horses. Amazing beer garden with various areas, attractive planting & a lovely old pear tree. So refreshing that the friendly owner/manager had plenty of staff on duty early doors. One well informed barperson chatted about Shippo's history & the newer Little Star Brewery & showed me the photos. Thanks to him. Plenty of screens to watch sport & a stage for music outdoors. ( This is why only 4 stars for atmos as I wasn't keen on the singer although he was a good guitarist.) & the important thing: beer was delicious, we drank the Shipstones 4.2% which was a bit lively but poured gently. 3 Little Star ales on pump &...
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