Costa Coffee — Restaurant in Oadby and Wigston

don’t even know where to start. my son is level 3 autistic and has a blue badge. i visited this costa store today but accidentally left my blue badge in my other car due to swapping cars. i arrived at costa and nipped in for two minutes with my son and i parked in disabled (i visit this store often they probably see me park there numerous times) i have all documentation proving i have a DB but i thought i’m going to be here for probably the best part of two minutes so it shouldn’t be an issue. i parked close to the store doors due to my sons disability he isn’t able to walk for long periods of times and it’s also unsafe. the blonde chubby lady was SO rude and it was SO uncalled for. she basically told me i’m lying about my sons disability and i shouldn’t be parked there. she is ALWAYS rude and i’ve never had a pleasant moment with this lady. she basically discriminated my son which i will be taking further due to a hidden disability? costa need to be more wiser on who they employ cause she definitely shouldn’t be in employment. i am looking forward to taking this further. will never return here again. rude and...

Currently sat in Costa and if I could give 0 stars I would. We have just come back from sixth form and my friend was hungry so we stopped in Costa. Me and another friend had brought a drink from another shop and sat in Costa with the drinks whilst our other friend ate. We were sat and multiple staff were staring at us. A worker with blonde hair and glasses came up to our table and told us to put our drinks away which we did straight away as it’s understandable. Then we heard her talking to the other workers pointing at us talking in a very patronising way saying she wanted us out. Then she pointed at us as she stormed by saying “those girls are disrespectful” she then left and came back a few minutes later dressed out of her uniform. Then her and 2 other workers went into the back and continuously looked through the glass of the door pointing at our table. I would just like to say the table next us is full of food from other shops. This service was disgusting and has left me and my friends feeling...

If I could give no stars I would. Went today and I’m so appalled by the service. Staff are not welcoming at all and all look like grumps. The only table that was available was dirty. You would think they would use their initiative and clean the table when they see someone has just sat at it but no what do they do just stare and give dirty looks. I had to clean the table myself with a tissue. Honestly every Costa I’ve been to I’ve had a good experience. How this one is running the way it does is beyond me. Thank goodness there is Bru and Makaan as Costa is definitely a place to avoid. To the staff there, it doesn’t hurt to smile and act like decent people throughout the whole time I was there with family we were just stared at by particular staff member in the till. Would not...