Kazan — Restaurant in Oxford

I go Kazan 2-3 times a month for just a quick and quality lunch. Today(Sunday) and wanted sushi for dinner, never been on dinner time or on Sunday so i checked the opening time if they are open. They are until 10pm. Turned up at 9pm, the place is empty and i see straight away the rolling eyes. Asked if they are open and they said, yes until 9:30pm I mentioned that sorry, on online its say 10pm. I been showned to the table got my menu and 20 second later the waiter was next to me if i am ready to order. She know that I am “regular” also that i order most of the time the same thing. I just asked if i can have a couple minutes but she just stand next to me and waiting. I felt the pressure so i went with my regular order. Then I been asked “Are you sure that all? You are the last order.” That was the moment when it was clear that they are not happy me turning up 1 hour before closing. I got my food in minutes and I asked some more sushi ginger from the 3 waiter who just stand there and looking into the distance. After another eyerolling just incase I did not get that I am not welcomed i got the ginger, finished my food in minutes (like always) and went to pay my bill and mentioned that sorry, but there might be an error becuse your closing time online is 10pm.

The answer i got is 9:30pm! I said no I just checked before left the house… She was “NOO, its 9:30” raising the voice and walk off.

Well, my money worth the same at 2pm 6pm and 9pm also. I understand that is Sunday and the end of the week, but that is not an excuse for this behaviour especially for a regular.

Food is as importand as service!

Its okay,...

I recently had the pleasure of dining at this exceptional Japanese restaurant, and I must say, it was an incredible experience! From the moment I walked in, I was impressed by the ambiance and attention to detail in the decor. The restaurant was clean, modern, and welcoming, with a cozy atmosphere that made me feel right at home.

The menu was extensive, offering a wide variety of traditional Japanese dishes as well as some creative twists on classic favorites. I was blown away by the freshness and quality of the ingredients used in each dish - it was clear that the chefs take great pride in their work and strive for perfection in every dish.

The standout dish for me was definitely the sushi. It was some of the best sushi I have ever tasted - the fish was incredibly fresh, and the rice was perfectly seasoned and had the perfect texture. Each piece was a work of art, beautifully presented and bursting with flavor.

The service was exceptional as well. The staff was friendly, attentive, and knowledgeable about the menu and ingredients. They made excellent recommendations and ensured that every aspect of our dining experience was top-notch.

Overall, I would highly recommend this Japanese restaurant to anyone looking for a truly unforgettable dining experience. From the exquisite cuisine to the exceptional service, this restaurant truly...

We were visiting Oxford for the day and walked in asking for a table. The lady at the desk said without a reservation she would struggle to offer us a table. She kept rolling her eyes and huffing and puffing and was VERY rude. We were eventually offered a table for 4, we agreed to this as children were hungry and said we’d seat the youngest on our lap. The lady continued to speak to us in the rudest manner questioning how we would be seated. I have never felt so unwelcome at a restaurant. I understand that we should have made a reservation but restaurants usually expect people will walk in without a reservation and should not be treated in such a disrespectful and rude manner.

Another couple walked in after us asked for a table for two and were given a table they had claimed was reserved for four. The food was great but the customer service we received today was disgraceful. Our children loved the food but unfortunately due to the upsetting customer service we will not be visiting this...