Caffè Nero — Restaurant in Preston

I've visited this Caffè Nero on Fishergate a few times. Being mobility restricted I've only ever been downstairs where there is seating indoors and on the shop front, but I assume there is a lot more upstairs, so even on a busy weekend you should find a space.

The baristas are always friendly, polite and willing to help. They've always offered to carry my drink when I'm on my crutches, which is nice even if I don't need help.

The coffees/frappes are quite different compared to the well known chain across the road. I find the coffee (particularly the Brazilian blend) is strong, but it's a nice robust, smooth flavour that is well complimented with the syrups and milks you can add to it.

Unfortunately my body can't take more than one small drink otherwise I'd sit there for ages sampling the delicious drinks, food and snacks! I sampled the Xmas coffees this time and opted for the black forest mocha. It was an interesting flavour, the berries were quite sharp, it complimented the chocolate, but to me didn't blend as well as it would in a frappe. Next time I'm going to try the Cinnamon latte!

I did a "Too good to go" bag which was very good. I received a sandwich, a roasted sweet potato pastry, 2 x morning pastries and a lemon muffin. All were delicious and if I'm lucky enough to snag one again (they go fast) I will, it was perfect for our lunch the following day.

Always worth a visit if you are on your way to the...

Sadly my first reunion with Caffe Nero since years ago Edinburgh Waverley branch it's lost its way. Visiting my son and fiance but staying in adjacent No10 digs Sunday morning breakfast I'd give Costa a go. Big mistake. Pleasant enough staff member only handful customers so atmosphere bland. Well replenished food display very attractive so boldly chose I thought lovely simple scrambled egg X bacon bun accompanied by large mug tea. Ouch...the bun when toasted becomes panini...the contents were simply yucky..a cold gunch of goo of egg with horrible dressings and cold thin paetta Italian ham ...bun over toasted ...no cutlery, no napkin, no napkins in wardrobe display nor no cutlery. Tea Luke warm ..🥵 Sorry Caffe Nero...nearly £9...never ever again. RIP! You need a new chef X keep breakfast items simple.... numerous additions hidden in...

Just been berrated by young female staff member when using a full loyalty card. Refused to accept it as one of the stamps wasnt properly aligned over the cup??? When i pointed out it was still the correct number she agreed and told me it was company policy to refuse it. Then she told me in a patronising loud voice infront of busy que she "will accept it on THIS occasion but in future...." didnt hear the rest took my "loyalty card" and walked out. Sunday girl finds power intoxicating. Is it really company policy to...