PizzaExpress — Restaurant in Preston

definitely not recommend due to the service!!! The lady who served me there acted like there was a punishment !! Last Sunday I visited this place, reserving a table for two in advance, it was our first visit to this place. We wanted to order two desserts and something to drink, the blonde-haired waitress when she heard about it made a hard face and said "at this time?" (it was 8pm) I asked if it was a problem and she say no,but at the end of the day she only had 3 cakes left so I told the waitress we thanked for dessert and we would order a drink for now, we ordered two drinks and then the lady came again, after 3 minutes persistently asking if we want something to eat, I refused to say that for now we want to drink quietly, when the third time she came and asked insistently I felt bad, so I decided to ask for the bill, the waitress disgusted with my decision said that in the future we MUST order something,(well we want but you didn’t have dessert what we want to order..) otherwise she won't serve us, when I got the bill for our drinks I went to the bar and was ignored by her when I wanted to pay, not to mention that when I left I didn't even hear a stupid "goodbye", I usually tip the service but it was an inflection, I will definitely avoid it, first impression terrible, 2 stars just because the...

I was disappointed at our party last night.3 of our large number were missed somehow and waited over 25minutes for their orders until the mistake was realised. This spoiled the arrangements- as well as making me worry that our friends would not enjoy the special occasion - as an elderly relative had to leave for her lift before we had all eaten. Rushing the time that we could light candles and sing! We gave feedback to our server. If you are booking I suggest pre order. It would be a good idea to offer pre order to large bookings such as ours. Although the waiters were pleasant the water jugs were empty, plates were not cleared quickly and not realising that 3 hadnt received food even asking"is everything all right" showed a lack of clarity on the role of service. Ensuring the orders are in and underway should be paramount. Plus timely clearing and dessert offering. And for customer comfort, rather than standing nearby, attending to water, and clearing shows good service. Issue/error with splitting the bill was a faff too. The guy was pleasant. The waitress seemed not to help much. I only want to feedback. Waiting on is hard work when done well. Food was enjoyed and kids liked seeing the kitchen from our...

It's probably a good couple of years since I've been to the Pizza Express in Preston. It wasn't too busy although the Restaurant itself was rather noisy because the building seemed rather echoey. The pizzas (one Romana and one Gluten Free) which myself and my Wife ordered were both very good. My Wife ordered her pizza with extra cheese- I can see why, as my pizza was rather lacking in both cheese and tomato base sauce- however, I'm very fussy with pizza bases and thought that the Romana base was brilliant. My only other criticism would be the very inconsistent service. The lady who greeted us and later took our order was very friendly and also very helpful when advising us on allergies. We were both very impressed with her level of service. Sadly her colleague who took over (I think she was the Manager on duty as she didn't have the same uniform on) serving us part way through the meal wasn't anywhere near as attentive or friendly, never smiled and seemed very bored. I'd certainly give Pizza Express...