Domino's Pizza - Reading - Tilehurst — Restaurant in Reading

0/5 not 1/5..

We have been offered a free pizza from the shop Domino in Tilehurst. We called them to order 2 pizzas...to start they didn't want to give us the Dine for 9.99 deal as it was only available online.. I have the SMS in front of me telling otherwise. We ordered 2 pizzas and been told it would be £39 instead of £18.98... We spent 20 minutes explaining that the deal is also available when you call to order..they kept telling us we were wrong!!!! big waste of time!!! great start!!!!!

30 minutes later, the delivery man called me and asked me to come down to pick up the pizzas.what?? really??? he didn't want to climb 2 stairs! When the pizzas arrived, they were all over the place.. boxes were crushed, like someone stomped on the boxes..and topping all over the boxes but not on the pizza! I have never seen something like this!!!! I am not paying to eat bread without topping!! I can understand that one box can be damaged during the delivery but 3 of them??? really??

A place to avoid!!!!! A place to forget... The worst service in...

Phoned for a delivery, manager tells us to use the app instead, as over the phone they don’t deliver to my postcode.. (not sure what difference that makes but w.e) order via the app, waited an hour & 20 mins to see ‘Delivered’ on the app, yet no missed calls or pizza. Phoned up, the lady said (without even checking who I was) that’s it’s on the way. We waited further & still nothing. 2nd call back, the manager says they tried to call us when they was outside but no one answered & now it’s too late to re-deliver? Obviously lies! To top it off they’re now saying I must wait 4 days before I can get a refund? Absolute madness, not sure that’s even legal. Bottom tier service & useless.. 2nd time this has happened from the same branch. Can also see from other reviews that they make a...

Absolutely disgusted beyond belief with the behaviour of the staff and management at dominoes. We ordered our pizzas and paid for them, one pizza was missing from the delivery which we kindly asked to be sent out as soon as possible so we could all eat together. We were treated very badly by the rude driver who told us to speak to the manager and drove off. Upon speaking to the manager he continued to call us liars and scammers which we have video evidence of and he then refused to supply us with what we paid for. Never been so disgusted in my life... Avoid these lot. We went to milanos afterwards for actually a cheaper and better...