Been a regular for years, any time of day, usually happy enough. One of my regular orders if I come in the morning is breakfast sub bacon only plus coffee if the deal is available. I get 2 slices of bacon plus cheese etc if I order bacon only or 1 slice if it’s with other things like egg/sausage. It’s more expensive of course but I’m already wondering why its less bacon for a start but I usually let that go. Recently (early 2021) i went in to order the bacon sub only to have a new face insist its 1 slice of bacon only for my usual & that it’s “always been this way” when I questioned it. Wasn’t happy with the servers stubborn attitude about it. A regular server who i knew from previously looked sheepish about it and refused back me up. Appalling. I told them no, abandoned my order & walked out. Also subway open relatively late these days for breakfast, not leaving you much time to get it it in, sunday opening is frankly a joke in particular regard to this. Actually i have never returned to subway since at any time, because the incident left a bitter taste in my mouth. Evening staff (one member of regular night staff in particular) unfailingly rude & unhelpful aswell. I got points to use so sometimes fancy a hot drink but “machine never working” (when in fact it clearly is working!). Manager aware of it numerous times but...
Read moreBeen to this store on a few occasions always optimistic that they'll improve but it just isn't happening. Every time I've been there has only been 1 person on the till with a bit of a queue each time. I go the same time as it's my lunch hour and you would think they would put more staff out around that time as it's always busy. Today for instance there was a trainee only on the till and he let me know that he's been left on his own which is absolutely ridiculous however he was very polite and had good customer service. I wouldn't recommend this place until they've hired more people. Go to the one by Asda in...
Read moreMy son ordered 2 subs and asked for brown bread ,his roll was fine ,they did not have brown sub and he couldn't see what they put in mine and they did not ask him if he'd like an alternative! Instead I just got salad in a box with 3 tiny slithers of turkey inside which I had to dig through the salad to find !! Not even enough to fill the sub ,he was still charged the same price for basically a box of salad !! Very poor service service in my opinion and I had to add my own meat to...
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