Treatz Desserts Reading — Restaurant in Reading

I am writing to formally recognize the exceptional level of service provided by Belinda. Her results-oriented approach and proactive initiative have significantly contributed to your operations. Belinda consistently demonstrates excellent communication skills, ensuring that all interactions are handled with utmost professionalism. What truly sets Belinda apart is her unwavering positivity. Her smile is a constant presence, surpassing that of her colleagues, and it has a remarkably uplifting effect on your clientele. This has not only encouraged me to increase my patronage but has also assured my continued preference for your services. Furthermore, Belinda’s dedication to customer satisfaction is exemplary. It is evident that she goes above and beyond to ensure every client’s experience is nothing short of outstanding. Such commitment is rare and valuable, and I believe it merits recognition. I trust that the management team will acknowledge Belinda’s dedication and consider appropriate commendation for her outstanding service. It is employees like Belinda who foster customer loyalty and enhance the reputation of your...

I can garuntee you that whatever you order will be to your liking. You'll get more than you expect, so I hope you have a big stomach!

Even on a decently busy evening, I only waited couple of minutes for food to arrive (no, it wasn't something that is pre-prepared).

Location is fantastic; right in the heart of Reading, a mere 30 seconds from the train station. Well decorated but not garish, though perhaps a little more effort into comfortable seating wouldn't go a miss.

Service was spectacular! I was served by Anna, whom was prompt, accommodating, and served with a fantastic smile. -Brightened my day for sure.

All in all, a must-visit to sweeten your night off, so long as you like it...

Visited here on Saturday evening with a friend who is a coeliac, so cannot eat gluten at all. We were enquiring which of the ice creams were gluten free, and the man behind the counter was quite useless and rude.

He didn’t seem to care or understand that not being able to eat gluten can cause people illness and real discomfit. His response to which ice creams were GF was ‘no idea, check the menu yourselves, and it’s the management not me who will get sued anyway’ !!

This is not helpful to anyone, and shows not only a huge lack of customer service skills, but that he hasn’t had the appropriate training on how to deal with anyone with dietary issues.

Very poor service, will not...