Oakford Social Club — Restaurant in Reading

I like this place. Good location, food, vibe, and selection of beers. However, the staff can sometimes be very rude. I went on a Tuesday night (2 for 1 burgers) for dinner and there was some confusion surrounding offers, in particular combining two discounts. The bar staff said one thing and the manager said another, and it was all very confusing. We went back to our table sincerely believing that we were getting the discount on the burgers but not the sides, and that we couldn't get a discount on the sides. We ordered 4 burgers thinking we were getting them for the price of 2, and then a number of sides.

However, our sides never arrived. It turned out that we couldn't get the discount on the burgers either, but this wasn't explained to us, the food simply never arrived. Now, there were only 3 of us but we ordered 4 burgers.. we obviously wouldn't have ordered 4 had we not been led to believe that the discount still applied to the burgers. The man at the bar even asked which sides we wanted in addition to the burgers? Why did he do that if there was no intention of actually fulfilling the order?

I approached the manger (George, I believe his name is) because I was confused, inquiring about the sides we ordered. He explained to me the issue, that the sides we ordered never went through (even though we were asked which sides we wanted???) and that they weren't coming. I then simply and reasonably said "ah, that's disappointing", and this is where he turned aggressive. He immediately told me that I had no right to be disappointed because I was in the wrong. I said that it's natural to be disappointed in such circumstances even if I was in the wrong, and again he doubled down and said that was not the case, that I should not be disappointed at all. That's even ignoring the fact that we were led to believe that the sides were coming, since the man behind the bar asked us which sides we wanted... so not only did I not get an apology for all the confusion, but on the contrary, I was spoken to with complete contempt.

In which circumstances is it appropriate to tell someone how to feel? Basic social awareness informs most people that telling people how to feel is deeply inappropriate in almost any circumstance, and rather than diffusing the situation I felt like George was trying to escalate it further! How perverse I needed to diffuse the situation, when this is literally his job? Talk about unprofessional! I like Oakford social club, so I am disappointed by the way that man (George) talked to me, and even though I like the establishment as a whole, I shan't be returning for a long time, just as a matter...

I've been here many times over the years and it's always been a favourite destination when you need to meet people. It's convenient, close to the station, and you don't have to wait too long to be served even at the busiest of times.

There aren't actually that many tables which might seem weird given the amount of floor space, but it's part and parcel of being at the Oakford. The tables that do exist cater more to larger groups more than singles or pairs. It's pretty casual and there's a reasonably generous outdoor area so you can always find somewhere to sit or stand with your drink.

The food is good. It's not award winning but given the price you might expect a bit more. I've never been disappointed but a meal for two will approach £40 if you get one main each and something to share. It's good quality and tasty, which has never changed.

Drinks selection is pretty good but I don't go often enough to say how often the beer on tap changes. Standard Reading prices.

Finally, the atmosphere is usually pretty great. It's a loud place - very open plan - so expect to be a little coarse the morning after if you visit on a busy night. I quite like it but it's not for everyone, so bear that in mind if you or your friends are quietly spoken.

I'll be a continuing patron of the Oakford for quite some time, and I quite honestly recommend that you come here...

The staff and ambiance and food and drink and the locals make it a proper place to go as I’ve been to Reading and the place is on top of My list the lady with Dark hair I think she may be Manager or she should be as very welcoming and explained the heating went down and to all costumers she could knot apologised enough but even though it was cold her warm and friendly approach and her professional attitude was very good to see in the present climate all industries are in weather be pubs hotels or civil engineers it is a knock on effect I think the lady is called latear. Or something like that . I live in Oxford and my local is the Trout trust Me you have great staff at the trout you also have one in reading that will go up the top of the ladder and all the locals admire and Respect her and I got to meet some new friends great Place and take heed people if you want good honest food at very reasonable prices and drinks it is the in place . If there wer 10 stars I would give it apart from heating going down but that young lady had it sorted on her own intelligence in less than 45 minutes but a big place to heat up . Great Place and for me to say that it is as good as my local in Oxford is a 5 star Rating as pubs go and pub grub . The atmosphere is 100% thanks to all the staff and locals . Kind...