Lavender Kitchen — Restaurant in Reigate and Banstead

It's a nice looking cafe, and clean, but unfortunately the food was below par for our experience.

The pancakes ordered for the kids were thick and doughy, and caked in icing sugar. The 'maple syrup' given with them was thick and stringy like golden syrup. It's the first time the kids have not eaten pancakes when out.

The vegetable burger was tasteless and bitter, and none of us could eat it.

One of the garlic bread slices was mostly burnt, but covered up on presentation.

There was something wrong with the salt in the dispenser. It was weak or had no flavour.

One thing that was great was the salad and dressings, and the quiche and salad plate.

Maybe we were unlucky on the choices that we made, but am guessing there is a reason that no one came to ask us if everything was ok despite standing right next to us. Nothing was mentioned when clearing plates, which were clearly untouched.

After we paid our bill, a gentleman begins the til asked if we wanted to take our burger home, and was the first to ask if anything was wrong when I declined.

He gave me some lollipops for the kids and a treat for my kid to make up...

So disappointed. Ordered children’s meal previously which came with 4 fish fingers, chips and beans. My daughter just wanted the fish fingers. So 4 wasn’t enough that day. When we visited again on a different day I decided to order two kids meals and then give the extra fish fingers to my daughter and I then I could perhaps nibble on her unwanted chips. Came with my two daughters & a friend who also ordered a panini & drink etc. I was rudely told that because I’m an adult I wasn’t allowed to order a kids meal. I explained why I did this and she said ‘you want some extra fish fingers then?’ I said yes please. When we went to pay my part of the bill it came to 22 pounds, for two kids meals and a cappuccino. Ridiculous I thought!!!!! So expensive!! have now realised that they charged me for three kids meals, but didn’t give me the extra meal ‘because I’m an adult’. So basically they gave us three extra fish fingers and charged us £5.75 for the privilege. Absolutely disgusting. Also the table service is extremely slow. Will not be returning!!!!!...

The waitress who served me was extremely rude and not welcoming at all. It was very obvious she had an issue with me and my daughters stroller. She was very flippant when I asked her very politely where I should sit. I then requested for a VEGETARIAN or a VEGAN HOT BREAKFAST and she brought up my religion and said she cannot accommodate. I asked her to clarify why she has a vegetarian meal advertised with ‘V’ if she’s cooking the food with meat and then she brought up my religion again. It was the most rudest remark I’ve ever received in hospitality and will not return although the food I’d ordered for my daughter was to a high standard delicious, the service was so poor and unacceptable, I’ll never return. Absolutely offended! Please do not advertise vegetarian meals if you do not want to accommodate for your customers specific dietary requirement and please don’t talk about people’s religion as it’s rude. Has nothing to...