As an enthusiast for unique breakfast experiences, I visited "All That Sparkles" with high expectations. Their breakfast offerings indeed live up to their promise - each dish was delightful. However, I noticed areas that could use some improvement, especially in customer service. The staff seems to lack sufficient knowledge of the menu, hindering effective guidance for customers. Training in suggesting dishes and actively upselling items like desserts could significantly enhance the guest experience.The decor of the place is charmingly vintage, adding a distinctive character to the setting. However, greater attention to cleanliness and order, particularly on the shelves, would further accentuate this unique ambiance.A special highlight is the serving of breakfast on vintage plates, a pleasant touch that adds charm to the meal. In summary, "All That Sparkles" has the potential to become an even better spot for morning meals, with some improvements in service and...
   Read moreExtremely disappointed with this service. I placed an order for a Motherâs Day afternoon tea, only for it to be canceled just minutes before the scheduled delivery. No prior notice, no apology, not even a call or message to inform me. This last-minute cancellation completely ruined my plans for the day. Unreliable and unprofessionalâwould not recommend.
I would give 0 stars if I couldâŚ.
Update - 14:19 30/03/2025
I find it extremely frustrating to have my honesty questioned. There would be no reason for me to go out of my way to leave a negative review without justification. Instead of addressing my concerns, your response has been purely defensiveâwithout so much as an apology. Furthermore, as clearly stated, I did not purchase the "Motherâs Day" afternoon tea, but a standard afternoon tea. The way youâve chosen to handle this situation speaks volumes about your professionalism, and frankly, it is entirely...
   Read moreAll That Sparkles offers a delightful breakfast experience, notable for its delicious options. However, there's room for improvement in customer service, particularly concerning the staff's familiarity with the menu. It would be beneficial for the team to receive additional training in advising customers on meal choices and in the art of upselling, such as suggesting desserts and other add-ons.
The ambiance of "All That Sparkles" is enhanced by its charming vintage decor, which contributes significantly to the overall dining experience. However, attention to detail in maintaining cleanliness and order, especially on the shelves, could further elevate the atmosphere.
A standout feature is the presentation of breakfast on vintage plates, adding a unique and appreciated touch to the meal. Overall, with a bit of refinement in service and maintenance, "All That Sparkles" could shine even brighter as a breakfast...
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