Café Vin Cinq Restaurant — Restaurant in Rugby

Visited this place for the first time last night and have to say the service was really really poor from the second we walked through the door. Our table was booked for 7.45pm we didn’t get seated till 8.20pm and when the young girl seated us there was no apologies for waiting and she came across very blunt..the soup starter was lovely but the bread was a let down it was like cake and the bread with that brown sauce on ruins the bread it tasted pretty nasty,my friend liked the bread but said that the sauce ruined it. The bread to me just wasn’t very nice I make home made bread myself and this was pretty poor it tasted nothing like homemade bread. For the main I had a medium rare steak the steak was very raw inside you may aswell have just gave me a cow mooing and only the sides had been touched it was cold in the middle!! and warm on the outside (I ate it as I was so hungry I had been working all day and came straight home dressed and out again) but it had not been cooked properly to how I like it, I felt funny after eating the steak. The service was really poor one lad said to us “have you finished with that” nearly everybody spoke so lazy there was no professionalism. There was only one person who stood out as I overheard him serve another table and he was very welcoming and professional he was wearing all black and was also working on the bar he had dark blond ish hair and spoke gentle,I hope your paying him well because his manners etc is impeccable and he was very polite to us when he served us...

I want to be as fair to this venue as I can ànd this was my first time eating here with friends after living in Rugby for over 20 years. Service and welcome were warm, professional and we were shown to our table downstairs. I forget the name of the young lady that served us but after placing the order we were told a few mins later that mussels were off the menu. Rookie error, should have known this before taking the order. Alternative was ordered. Starters came. And these were acceptable, if in my opinion a wee bit over priced. Mains came. I had crab and chilli linguine, my friends had salmon. Theirs was OK, mine was awful. Someone came to the table whilst I was taking my first bite and asked how the first mouthful was but before I could taste it, empty my mouth and tell him, he'd gone. I abandoned my main course. When asked by our server how we found the food I politely informed her mine was awful. She was mortified. Long story short, I give CVC a solid ten for the way they dealt with the issue and it is for that reason I will return and give them another opportunity to impress me. Pricey for a provincial restaurant but they have been in business many years so they must be doing something right! In summary, give this venue your patronage if you can but save up first as it's priced and pitched at a certain level if clientelle. If you want a good value, steak dinner go to Miller and Carter! If you want hote cuisine, this place purports to operate in that niche so have at it. Malcolm...

Avoid This Place Like the Plague If I could give zero stars, I would. Walking into this restaurant felt like stepping into a parallel universe where customer service, cleanliness, and edible food were merely myths.

The ambiance? A mix of flickering lights, sticky tables, and a smell that can only be described as “something died, and they forgot to bury it.” The waiter acted as though we personally offended him by showing up, rolling his eyes with such force I’m surprised he didn’t pull a muscle.

Now, the food—where do I begin? My meal arrived cold, though I assume that was a blessing because when I finally braved a bite, I discovered it tasted like soggy cardboard dipped in regret. The “steak” was gristly enough to require a chainsaw, and my side of mashed potatoes had the consistency of wallpaper paste. I genuinely started to wonder if this was a prank.

As for my dining companion, they ordered the seafood pasta—big mistake. The shrimp were not fresh, and we’re fairly certain they were plotting revenge from beyond the grave.

To top it off, the bill was shockingly high for what I can only describe as culinary torture. By the end, I found myself nostalgic for fast food drive-thrus and frozen dinners.

Do yourself a favor: save your money, your dignity, and your stomach.

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