Pizza Express — Restaurant in Salford

Pizza Express Salford – bringing people together to share tasty and simple Italian food

Thank you for your hospitality and service when I visited your Salford Quays branch last Friday for a pre-theatre meal.

Food and menu

I love the menu as it is simple, clear and is easy to read. The headings for each section like “Appetisers” etc means that you are less likely to read the wrong part of the menu. It is also good that the food is on the front page and the drinks are on the back so you cannot go wrong.

The variety of food on offer is great as it caters for Meat, Chicken, and Vegetarian lovers. You are spoiled for choice for the various pizza options however the pasta options available are limited which means that you are more likely to go for a pizza. As a result having a more selective range of pasta dishes would entice more people.

The Dessert menu is separate and caters for both Chocolate lovers or for more fruit based puddings such as Lemon curd.

The Garlic Bread with Cheese was very tasty. It was soft and moist on the inside and slightly crisp on the outside. I loved how the Calamari was presented like a tower each stacked neatly on tip of each other. The breaded coating was moorish and the aioli dip added flavour. The Chicken Strips were delicious. It had a crispy breaded coating on the outside and the Chicken was tender and soft. The Garlic Mushrooms were full of flavour. The Goats Cheese was a great addition.

The Garlic Prawn Pizza was delicious. It had lots of flavour and the prawns were soft, juicy and they melted in the mouth. The Polenta Chips are a great addition to the main as they are crisp on the outside and are fluffy with potato on the inside yum. The Mustard dip adds flavour. The Halloumi Bites were moorish. They added flavour and texture.

The Honeycomb Cheesecake and Salted Caramel Ice Cream was divine. The Cheesecake had a lovely biscuit base that was soft and flaked apart. The Honeycomb and Caramel flavour was sweet, indulgent with great nuggets of Honeycomb. The Salted Caramel Ice Cream was scrumptious adding flavour and texture cutting through the sweet Honeycomb flavour.

The presentation was exquisite. It was great that the Cheesecake slice was beautifully placed as a triangle in the middle of the plate with a scoop of the Ice Cream nicely in the corner. It was eye catching and was meant to be eaten.

Drinks

The drinks menu is simple and includes all the popular alcoholic and the soft drinks combined. The Strawberry Lemonade is both refreshing and is great to start the meal.

Service

The service was good. The waitress gave us time to choose our food and drinks. Her recommendations were good and the food came quite quickly so we did not wait long.

Lighting

The level of lighting at Pizza Express Salford is fairly decent as a whole but is stronger in other parts of the restaurant. If you have a visual impairment and wish to have a meal here then it is ideal and the staff are friendly in which they will have your needs in mind.

Parking

Parking is decent here as you can park at the multi storey car park in which visitors use for the Lowry in which it is now known as Quayside Media City UK. If you have a blue badge then your ticket can be stamped and you will get 4 hours free.

Pricing

Most of the items on the menu are reasonably priced apart from the seafood options which are slightly more expensive.

If you love Italian and in particular Pizza then Pizza Express Salford is ideal to...

Me and my boyfriend came here yesterday for something to eat. We got seated pretty quick so that wasn’t an issue. The issue was when we wanted to order, after being seated nobody came over to take our order so I had to ask a waitress if we could order. She took our order and that was that. The starter came after awhile and the starter was really nice so can’t fault that however we got our starter before our drinks. I had to ask the manager where our drinks were as they should have been there way before the starter arrived and we had only ordered a bottle of water and a peach lemonade, the manager then got us our drinks straight away. Once the starter plate was cleared we then had a 45 min wait for our main. Bear in mind this was a Sunday evening so can’t imagine how long you’d have to wait on a Saturday night. We ate the pizza pretty quick and I defo don’t think the price is worth what you get. The pizza base is really thin and it’s just not very filling. We then had to catch a train so I asked the same waitress who took our order to get our bill. She said she would but then went and cleared a table and then disappeared to the other side of the restaurant and we didn’t see her again after that, I then had to ask another member of staff for the bill again. She was kind and got our bill straight away. I just think the service was very poor and the woman who took our order (and forgot our drinks) was very rude. I’m not sure whether she was having a bad day or just took a disliking to me and my partner for whatever reason but I started to think that she didn’t forget our drinks and actually did it on purpose when she deliberately didn’t get us our bill either. It wouldn’t have been so bad hadn’t we have been in a rush to catch the 7pm train. The waitress in question was a young female with blonde hair and glasses and she was foreign. So if you go here and she serves you be prepared to not have any drinks and to not get your bill either. She obviously doesn’t enjoy her job and that shows with the way she treats customers but I genuinely don’t think she should be in a customer service role if that’s the way she is going to act. When a customer asks for the bill you’re supposed to get it for them straight away not disappear to the other side of the restaurant, it was clear she had no interest or intention of getting us the bill at all....

We visited the restaurant as a birthday treat for my Grandson. Upon entering the restaurant we was greeted by a lovely young man who showed us to our table. From then on our visit went downhill. The lady came to take our order...she had a grim expression on her face . She actually made us feel as if we should apologise for being there ! We ordered and my husband was last to order he actually said to her has it been a bad day to which she replied yes it had ! As this was a birthday treat I approached her at the computer . I said excuse me but do you think you could try a little smile and be a bit more amiable as it is my Grandsons birthday and you made us feel uncomfortable as you was a bit rude to which she turned to me and told me how rude I was and she would refuse to serve us. She came over to our table and started asking the table next to us was she rude they were most embarrassed by her behaviour . I asked to speak to the manager which she told us she was. We asked for her name Gabriella ...my daughter took my Grandsons outside. Perhaps she should take a leaf out of the polite young man that showed us in. Her behaviour was abominable. We left and went to Pizza express in Piccadilly gardens where they were absolutely lovely. I would not recommend this Pizza Express at all. If Gabriella is the manager perhaps she should go on a customer service course at Piccadilly Gardens for them to show her how to behave. A smile costs...