Jahangir Tandoor Restaurant

Having had a really enjoyable Indian meal at our local restaurant on Friday, we booked into this restaurant on our visit to St Andrews. Whilst my meal (chicken bhoona) was enjoyable, my sister and nephew were very disappointed with theirs. Firstly, my nephew's chicken korma was served looking like an alabaster coloured plate of porridge with large chunks of tough chicken. My sister ordered a chicken tikka meal. As is customary, this came with a bhoona sauce. We understand that sauces come with varying degrees of hotness. Hers was too hot and she asked for a milder sauce. She was told that the only alternative was to have the mild korma sauce. She was told that there was no other sauce available. The menu has many other options and other sauces available but none were given. As an alternative, the owner/manager suggested a sauce without spices which looked like a bowl of chicken gravy. Needless to say she had had enough by this point. Whilst we understand that not every sauce will be to everyone's liking, you'd expect an award winning restaurant to be able to offer a sauce that was palatable and easy on the eye. Not so and for this reason, I have awarded one star as there is no option to award 0. The service was appalling in relation to asking for an alternative to a bhoona that was too hot and being offered korma or chicken gravy. We eat out in all different types of restaurants and do not mind paying for what we have. The meal cost us £85 and it sickens me that my sister and nephew were more or less told to like it or lump it. There are plenty of great Indian restaurants that offer a wide variety of dishes and sauces and who would be only to happy to fix the key part of an Indian meal to a customers satisfaction. Not so in this case. We will definitely not be back.