Rogue — Restaurant in Scotland

Visit 17/12/2024. Two people. I live locally and have visited a good number of times before. It has been good prior to now. However, I’m unlikely to visit again with a guest after this experience.

We ordered a bottle of wine (£32) and a tomahawk steak (£145). It took a while (approx. 40 mins) for food to arrive, despite there being only another three tables in (around 10 other guests).

We ordered the steak medium-rare and it arrived medium-well done. For their flagship steak to be incorrectly cooked was disappointing. We informed one of the waiting staff who responded “oh” and looked entirely uncertain what to do so we just continued with the meal.

We were then seemingly ignored by the staff, while the table seated behind us and that arrived after us were checked in on at least three times in the same period.

The drinks were finished but no offer of additional drinks at any point.

We asked for the bill (no offer of menus for desserts or coffee) and the plates were then cleared by a different staff member who asked how our food was. We again informed them that it was overcooked. Again, a look of surprise. The staff member asked why we hadn’t informed them. We said that we did inform their colleague, suggesting the info was not exchanged between the team. Following a “sorry about that” we paid and left.

Our only conclusion being that since we reported an issue with the food we were ignored by the staff. Very disappointed in...

The DOORS came off (the oven) but they still upsold sharing steaks

A restaurant with great potential, just nobody with the sense to stop selling items they could not deliver!! A great start with my favourite cocktail, nicely served but there was an early hint of troubles in the kitchen. We were told croquettes were off the list of starters due to unspecified problems in the kitchen but the board of sharing steaks was strongly pushed. Not wanting to have meat and meat we shared nice olives & passable corn ribs. Our chateaubriand (ordered medium/rare) was delivered with staff making a rapid exit. Was this a ploy to get away with serving grossly overcooked steak? I expect it was. We were served overcooked but cold meat as were our sauces and sides! As soon as I questioned the awful fare delivered the senior server claimed she'd just been told about the problem. That's curious as I knew an hour before when we were given the menu & limitations in the kitchen. Also to be told there would be significant wait for alternative steak just compounded the lack of agility when the wheels(doors) had come off service! I don't want to be comped for cold, over cooked average fare, I'd really like to be paying £200+ for a rated experience. I'm also angry

1. at my time being wasted, why not say sharing plates are off when taking the order

2. dropping off poor fare and hoping the customer...

Service - ⭐ Food - ⭐⭐⭐⭐ Atmosphere - ⭐⭐⭐⭐

Waited just over an hour for food after ordering despite the restaurant being mostly quiet. Sat in a seat just across from the plating area of the kitchen, so had a direct view of the plating process. As someone with a nut allergy (this was previously mentioned to the waitress and on our booking notes), it is expected that extra precautions will be taken in the kitchen to avoid cross-contamination where possible as this is a possibly life-threatening situation. From my viewpoint, I could see the chef handling raw ingredients with his bare hands (including peanuts) and not washing hands for the entire time. This is a potentially deadly and incredibly lazy workplace practice and I hope that this changes going forward - LIVES ARE AT RISK IF THIS CONTINUES.

Ordered flat iron with beef dripping cooked chips and peppercorn sauce, steak burger and buttered greens. Burger was satisfactory, greens were simple but done well and flat iron was slightly under seasoned and unevenly cooked. Wine was an excellent pairing with the steak.

Decor and general atmosphere was cozy and relaxed - a job well done.

Overall, a mixed experience with the potential to be...