Subway — Restaurant in Scotland

As always subway sandwiches are the best but more than that the service was excellent. The chap that served us was friendly and chatty, it was late and he was on his own. Other than my nephew and I the shop was quiet but he was obviously trying to clean up before closing. Their was no meatball marinara left and my nephew phoned my sister to ask what she wanted as an alternative. Suffice to say things got confusing as he took her order passed it to me and then I passed it to the member of staff. This became a bit of a joke with the staff member joining in, making the whole experience much more fun and enjoyable. Considering it probably would've been easier and quicker for him if he had just taken the order. In all the sandwiches were excellent and I'm certain this was in part due to the laugh we had with the staff in the shop. Well done, highly...

The girl that served me was lovely, however the store got busier as we were getting served. She was on her own and asked who I'm assuming is a regular to shout through the back for support. Another member of the staff came through and told her that she should be 'able to serve four customers on her own and that she'd need to speed up'.

Felt heart sorry for her, as that's not how you speak to members of staff, especially in front of customers.

The food was good, however the presentation of it was lack luster, as it wasn't...

The service when in store is always amazing - the staff are professional, friendly, and accommodating. However, anytime I order for delivery, the order is frequently wrong. For example, today I ordered a sandwhich on untoasted Italian bread (I always order Italian and untoasted because I have sensory issues) but it came on hearty Italian and was toasted. The most common thing wrong with my orders are that they come toasted. The staff need to slow down just a little bit and pay more careful attention to what is actually...