The Muckle Cross - JD Wetherspoon — Restaurant in Scotland

Oh me never going back here firstly let me say I think if you go to get food and Told at door that can’t go any further until do app track And trace which I did bit of advice don’t stand sighing all time until I do app first time I have been in so had to download it then fill it in and she stood and sighed let’s be honest she wasn’t busy was rude anyway then get to a table and was told we had to order food on app fine enough but yet I saw and heard people order at bar but apparently not allowed to do that must be my hearing and eyesight then we get food no complaints about food but we were eating so we hadn’t had food long clearly food still on plates another rude member of staff comes up asking if we finished with food clearly not but we gave her plates and left downright rude staff shocking behaviour and worst experience...

Not afraid of rip-offs. After a short tour of the city, we came here to have a bite to eat and a drink. After we had each ordered our beer and a meal, I noticed at the table that a soft drink was included with every meal. So I went to the bar to get my Coke. At the bar, I was told that I, or we, were no longer entitled to a soft drink. Surprised, I asked and the answer was that since we had sat down and hadn't said anything when ordering, we were no longer entitled to a soft drink. When I asked whether he could see that we were not English but foreigners and that we had not been aware of this rule, the answer was that he could not make an exception. Personally, I see this as fraud and a cheap rip-off of me and my friends. Even if we won't come here again, this place has left a negative mark on our vacation. Thank you very much...

Stepped in when the very young, very aggressive manager was dealing very badly with a complaint from 2 guys here on holiday complaining about very slow service. Pointed out what they were saying was true, she then blamed a colleague and sent her out to talk to us (she looked petrified, poor girl) and I said it's the manager not you who draws up the rota's and we would like to speak to her again. She came out and strangely knelt on the floor to talk to us? Nothing sorted, aggressive nature and then said I was not getting served because of my attitude!!! It was a Saturday afternoon and I am a mature lady not someone causing havoc!! She needs some serious training on people skills!! She actually said to me the place was a...