When me and my friends approached Tony Macaroni's we were hesitant to even go in as it looked abandoned and there was no one at the front counter...outer space has more of an atmosphere...that was the tone set for the evening.
As we got taken to our table we soon found out that "serve with a smile" was a myth in Tony Macaroni's, and the classic "the customer is always right" swiftly became "The convicts are always wrong". But to be honest I don't expect them to click their heels whenever they have to take my order, but I'd also rather not feel like saying sorry every time I asked for something because they made me feel as if I was a burden. The icing on the cake is that whenever a person who was above the age of 30 walked in, they were handing out smiles like it was nothing (except to us). The food then arrived and it was good...for me at least...Whenever a waiter/waitress would come by the table my friend would politely raise his hand and say excuse me (to ask for parmesan) but just as a man in a 3 piece suit does to a homeless man, they just stared at us out the corner of their eyes and moved away. The blonde lady was quite nice however it seemed as though I had a glowing neon sign above my head, with an arrow pointing down saying "spare prick", cause I was treated as such, waited 35 minutes for a card to pay (also, cheers for the service fee yous added, quite ironic that is). Wasn't as if they were busy, I was surrounded by an ocean of empty seats and saw other people getting parmesan too!! (those who were there).
As we finally left, we could finally relax. I do hope to come back...but only if it gets better. I have hope for them to see a better tomorrow, but you know what they say...tomorrow...
Read moreI've eaten at tony macaroni in more than one occasion. Tonight was the night that we decided to order it from just eat. I want to specify that the food has always been very nice, albeit too much garlic was put into the risotto or on the pasta. But what worries me more is last time and tonight. Last time (probably or two ago now) I ordered a focaccia with prosciutto Di Parma. The dough was fantastic, the prosciutto wasn't. It looked, smelled and tasted like rottening prosciutto. So I did what all Italians do take it off and eat the rest (I was really hungry at the time). Tonight though has been different. I ordered pizza from just it, from the same restaurant. It arrived on time, the rest of order was as expected and delicious. Just not the Italian sausage that was on my pizza. The best way to describe the taste would as if after a night out, completely and totally drunk ordering a kebab, though that would have probably tasted better. I don't know if you ever had Italian sausage, but I suggest you do, for the best experience get some from Celine's they are simply delicious. The sausage that was on my was not Italian sausage and now is ready to feed the worms in compost bin, because I wouldn't feed it even to my cat. Let's put it this way, I'm definitely not going order anymore from this, and my wife is of the same opinion. Just to specify a couple of things: I'm Italian, I know what good Italian should look, smell and taste like. The food experience from this restaurant is not the...
Read moreThis is usually my favourite place to eat. However on Monday 5th February, my mother had a sizeable bone within her Spaghetti Bolognese, which I am furious about as my daughter also shares this along with her chicken/fries and dread to wonder what could've happened if she had swallowed this and CHOKED..also on the same night ordered a Strawberry Delight Sundae and there had been Raspberry sauce put on this and my mother again who is allergic (had a reaction, swollen throat and has been in pain with this for days! Tried to overlook what had happened on this night and returned 2 nights later on Wednesday 7th February, as mentioned it is our favourite eating place. We decided to try the Chocolate brownie dessert with vanilla ice-cream and to my horror as myself and my daughter were eating this, right in the middle of the scoop of ice-cream I came across a BLACK HAIR! BOKE! I am taking this matter further as I'm appalled as to how this was dealt with! The two desserts taken off final bill and a measly 10% only taken off on the second occasion, with regards to the HAIR. Avoid at all causes, unless you wish to have your allergies put in danger, or to choke on a BONE whilst eating your main, finished off with HAIRY ICE-CREAM! Disgusted isn't even the word and how the MANAGEMENT dealt with these...
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