I went to the shamraat this evening. Service was quick, but I told them multiple times that I had a nut allergy and they did not seem the acknowledge what I told them. I ordered a chicken tikka masala and reminded them again that I had a nut allergy. A friend I went with also ordered the same meal. They told me they will take the nuts out of my chicken tikka masala if they did contain them. We were given our meals with no indication which one had nuts in. After looking through both curries, they both were made with nuts in, specifically cashew nuts. Luckily that I’m not severely allergic to cashew nuts in particular, but I did have an allergic reaction which caused my tongue to swell and tightness in my chest, I had to seek medical attention for this.
If you have a nut allergy do not go here especially if you have a sever nut allergy as they did not take this seriously.
Rung them later in the evening and they did not seem to take on board the severity of having nuts in a meal, when someone had told them multiple times they have an allergy and I was told all their customers don’t have nut allergies. How would they know if they did not ask me once as I had to tell them I had an allergy multiple times and still was not listened to. Was not clearly labeled in...
Read moreIf I could even cancel this star I will do We went tonight after our friends booked a table for 7 at 8 pm and they said maybe will be slightly late depend on finding a parking then we arrived at 8 pm and our friends were bit late from 8 till 8:15 the manager there came to us over 6 times asking when are they coming that’s not nice to book 8 and not come till now we have loads of booking and I need the table at 9 pm!!!!!!!! Is that mean we should arrive at 8 and order and get the little dishes and all of us eat so quickly apparently you will not digest it as you have to be so fast and go before 9 cause he booked the table Then when we talked with him he said in a very rude aggressive way infront of all the people there who you could count them you can’t make me wrong this is the rules and all people there said he’s rude and he shouldn’t be managing the place So take care people before booking cause he said on the phone you can sit and no one will say you have to finish and take your time but when you arrive it’s completely the opposite Very bad horrible managing and talking with...
Read moreWas visiting Southport and tried here on basis of reviews. Booked which I'm glad about as it was solid when I left at 7.30pm. Staff were very friendly. Had the vegetable thali and it was excellent. They kindly substituted the brindi bhaji for tarka dahl as I hate okra. The dahl was so good I would happily have just had that and the naan bread. The thali was excellent and I would recommend. Was offered a complimentary brandy or baileys while waiting for the bill. Opted for the brandy and it was good quality. I will come back here when I'm next in Southport. Definitely recommend but make sure you book as...
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