Domino's Pizza - Shanklin (Isle of Wight) — Restaurant in Shanklin

Right, so there I was – trousers on, shoes off (because obviously, the toes need freedom to experience the moment), and the doorbell goes ding-dong! like it’s just remembered it has a purpose in life. And who should be there but a man holding the holy grail – not the Monty Python one, though let’s be honest, there was a distinct air of sacred prophecy about it – no, he was holding a Domino’s pizza.

Now, I didn’t order a pizza in the usual sense. I manifested it. Through hunger, spiritual yearning, and aggressive whispering at the Dominoes app.

The box creaked open like a sarcophagus in a low-budget mummy film. Steam rolled out. Not ordinary steam – oh no – this was flavour mist, rising like Gandalf the Grey doing a mic drop. And then… the pizza.

Oh, glorious circle of molten dairy and multiple meats! The crust was puffed like a Victorian nobleman’s collar – proud, golden, yeasty. I imagine it once declared sovereignty over a small nation of garlic breadsticks.

The cheese… oh the cheese! It wasn’t melted, it was relaxed. It had let go of its responsibilities and was having a spa day. Strings of mozzarella draped themselves lovingly over pepperoni slices like clingy exes. And the pepperoni! Little red discs of spicy joy – each one a mini frisbee thrown by an angel during a summer barbecue in the clouds.

And then came the dips. Those little pots of wonder – garlic and herb, which sounds like a failed magician act, but is actually the nectar of gods who gave up ambrosia and said, “You know what, sod it, we’re having this instead.”

One bite in and I saw visions. A unicorn wearing sunglasses told me I was doing great. A choir of raccoons in tuxedos sang a medley of Queen hits. I transcended cheese.

In conclusion: This pizza wasn’t just a meal – it was a journey. A kaleidoscopic, cheese-basted expedition into the heart of delicious chaos. I laughed. I cried. I used a slice as a fan when I got too excited.

10 out of 10. Would duel a raccoon...

The food is nice, the staff are rude and helpless….they delivered my food to me and dropped my dip and it smashed all over my feet and floor, he said he was going to bring a new dip back so all was good we thought we would wait for the dip as my friend was pregnant and she was craving it. 1 hour later they turned up, the food was cold we asked for a refund and they continued to argue with us, when I tried to order again a week later he was going to refuse to deliver my food…. untill I said my friend was just upset as she was pregnant and she was craving the dip and it took a hour to arrive and the food was cold and stale he then said I’ll do it this once, this was months ago, today I ordered a pizza to my new address but the website changed it to another address when I rang up and explained the boy realised it was me and said there’s nothing we can do, I didn’t say anything and he said hang on, then I heard another man say the one from Sandown and then mumbling he then came back to the phone and said there’s nothing we can do 😂 I got the pizza in the end I had to walk to the other adress and luckily they were very polite and handed me my order over, the way Shanklin dominos staff speak to there customers are foul they always sound moody and dreary, what ever happened to serving the customer with a smile? When they answer the phone it sounds like they’ve just woken up !! Anyway moral of the story is the food is great but customer service is gross and there management needs to seriously have a work with them about there mannerism...

Terrible experience, avoid at all costs:

I had one of the worst pizza experiences at the Domino’s Pizza branch near Shanklin Beach. The staff were shockingly rude and completely unresponsive to our queries. It felt like they had no interest in customer service at all.

We ordered a Tandoori Chicken Pizza, and what we received was inedible. The pizza was drowned in base sauce, the mushrooms tasted rotten, and the chicken pieces were undercooked – which is not only unacceptable but also unsafe. When we tried to raise this issue, the staff brushed it off without any concern.

The overall attitude was dismissive, and there was no effort made to resolve or even acknowledge the problem. For a well-known brand like Domino’s, this is extremely disappointing.

If you value good food and basic respect as a customer, I would strongly recommend avoiding this branch at all costs. There are plenty of better places to eat in Shanklin – don’t waste your time...