Dragon Pearl Chinese Restaurant — Restaurant in Shanklin

I booked this restaurant for 3 people however there was another table of 6 people in there that was part of our group so 9 all together. We overall enjoyed our meals with an exception of 3 who ordered sweet and sour chicken. It wasn't explained to them that the meal they ordered only came with a dipping sauce. All 3 thought the sauce was blend. When we came to pay my friend asked why there was no veg (onions, pepper etc) in the sauce to be told oh you should of ordered Cantonese style sweet and sour. I'd like to offer some advice to the restaurant. Take a minute and explain that the guest may have ordered the wrong item from the menu. It would definitely ensure the guest got the correct item and therefore ensuring returning guests. One final comment. If asked would you like everything to come out together that means you will get your starter and mains together so make sure you say no thank you we'll have our starters first. Long post but i hope this helps guest...

Unfortunately I have to downrate this restaurant. I've had to do this because it has been taken over by English people. I know it will sound stupid but in my opinion this place has dramatically changed and not for the best. I have used this restaurant for 30 years. I would never go anywhere else, but I was amazed by my last visit to find English people cooking and serving although the food was nice it doesn't come up to scratch. I am so disappointed by this, I can't see myself using this place again. The staff are friendly but the food is just not Chinese. I never thought I would be giving it a bad review but I came, I saw and was extremely disappointed. I now have a big question, where can I find a restaurant that will compare with how Dragon Pearl as was? By all means try it but it isn't for me anymore. It's such a shame and a shock and I'm so,so disappointed. Good luck...

I've always for many many years been going to dragon pearl Chinese Even when it had previous owners and highly recommended it many people. Well today has changed .I had chips chicken fried rice and chicken chow mein.The chicken fried rice lovely as normal.But the chips are very greasy to much to eat and my chow main was very dry.I called up and told them about my issues the owner told me to take it back for refund.I explained I don't live close by,But she wanted me to take it back if I didn't like her food.I was not going to travel all the way back once I had been dropped off home.Ive never once had any issues before but sadly this occasion I have and sadly the owner is very upset I don't like her food this one and only time. so now my loyalty will no longer...