Beres Crystal Peaks — Restaurant in Sheffield

Been coming to Crystal Peaks branch for a good few years once a week.

It’s standard Beres fair, the pork is very nice and the bread is always fresh.

But by god do I need to leave a full negative review for the service. Please tell your staff to SMILE, say “thank you” or “have a nice day” maybe once in their lifetime? I have never experienced a more miserable set of old matrons collectively in one place.

Since this is so obnoxious and consistently bad, I would have honestly thought this was some kind of deliberate homage to Polish or eastern European culture in general, had the 60’s photograph of the original Hillsborough branch in the shop’s front window not showed the staff laughing and smiling. I’m guessing those people are now rolling in...

Didn’t listen to my order, I said stuffing, apple and no crackling, she wrote stuffing and crackling on the sheet. But then I could tell she wasn’t listening when I was talking to her.

Not like it’s a hard job, just LISTEN to what people say, smile and write it down. Properly.

Also, the hygiene is bad - they handle cash / coins, take the bins out wearing the plastic gloves they also make the sandwiches with. You should probably expect to get an upset stomach at some point if you...

Very rude and distrespectful staff. Only ask if there still doing breakfast, and got a rood reply saying the back of the que is over there and didnt even answer my question. Not the first time ive come into contact with nasty staff there. Blond haired old lady always seems to be the one with the attitude belittling customers. WONT BE...