Costa Coffee — Restaurant in Sheffield

Extremely rude server was horrible to my two teenage daughters. in the Costa on Chesterfield Road, Sheffield. They both came home feeling extremely upset, and I believe their treatment is due to the fact they are mixed race. Other customers were treated with a smile whilst the server couldn't even bring herself to look my daughters in the eye. Her tone of voice was harsh and when their drinks were ready she didn't even let them know. Instead she chose to leave the drinks on the counter and turn her back. I had tried calling the shop, however, no one picked up the phone. I am very disappointed at the behaviour displayed to my girls.  Treating people of a different colour this way is damaging and not acceptable. The server was a middle-aged female, She was working in the cafe on Sunday 10/07/22 - the incident happened around 3pm.I am so disappointed as I have used Costa on a regular basis for years, either meeting friends there or finding a quiet spot to work. I won't...

Young girl on this morning, hair in a bun, new as had a training badge on. Asked for the breakfast deal and looked at me like an alien... said rudely "whats that" so I then politely replied, it's the bacon or sausage bap for £2 rather than full price when purchased with a medium or large drink. She then replies well I don't know with the most horrible dirty look. Asks me to fetch my own sausage bap from the fridge wouldn't have minded doing that if followed by a please or thank you. The girl then proceeds to chat to her colleague who was then slagging another member of staff off that she was useless and hadn't filled the cups or lids up. Puts My sausage bap on a plate I asks for a tomato sachet met with an huff and dirty look reluctantly gave me one. I then said to her "excuse me, bit of customer service advise, smile and a please or thank you would help" then goes into the back to her colleague to slag me off......

Most of us have had coffee almost every day some people like myself are able to do without it.

That was until I “EXPERIENCED” Costa coffee. To be exact “Caramel latte” coffee ☕️ with a delightful sandwich 🥪 that did not help me at all! It was and clearly still is more-ish. The atmosphere itself, gives you the headspace you need to relax, reflect and reboots your energy.

Costa coffee is about the customers and going where someone knows your name or simply who you are. It’s an entire experience within itself, and wherever you are within yourself and your process Costa allows the feeling of self reflection and kindness towards yourself.

If you’ve experienced Costa coffee ☕️ “Hello” to you and hope you’re doing well and keeping safe. Costa is more than coffee, it’s an experience of love in every drip.

If you have not tried Costa coffee because you’re simply not a coffee person they have delicious fruit...